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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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  • 8 kudos

Chromecast 4k 21:9 support

I just bought a Chromecast with Google TV (4k) and plugged it into my Dell 38 inch curved monitor which has a 21:9 aspect ratio. After getting everything set up, I realized the Chromecast only supports up to 1080p on 21:9 screens and I'm not able to ...

obmason by Community Member
  • 1 replies
  • 0 kudos

Chromecast google tv android remote

When my Chromecast is connected to the Wi-Fi network, I can control it using my Android smartphone just like the physical control.However, when connecting to my router's ethernet, the phone's Android virtual control no longer works.What can be done?M...

Google Chromcast randomly reboots when watching Netflix

My Google chromcast is randomly rebooting when watching Netflix or Disney+. I tried all possible methods on my end: factory reset, charging cable replacement, TV HDMI port check. This is only happening when watching Netflix or Disney+. Works well wit...

bjkhisdl by Community Member
  • 1 replies
  • 0 kudos

YouTube not loading

I've had chromecast for around 12 months, since yesterday i can't load YouTube & takes around 10 to 15 seconds to load other apps, what's gone wrong ?

moford by Community Member
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  • 0 kudos

Remove Died after draining up all batteries

I have two Chromecast, had have them for years, now the first one's remote control just died. It was draining up batteries and heating up for the past few weeks, now it completed died, it doesn't even flash the light for me to try the methods describ...

eumarcelo by Community Member
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  • 0 kudos

Technical issues with CC Google tv 4k

Hi. Just installed new CC Google tv 4k and saw different problems. 1. I'm setting menu had no option for 4k. Also the Hdr and Dts not supported. 2. Can't activate "install from unknown sources" because the white highlighted stripe (that moves up-down...

leonj236 by Community Member
  • 0 replies
  • 0 kudos

Google remote wont work

All of a sudden my Chromecast remote stopped working. I tried changing the batteries amd it still didn't work. Then I tried a factory reset (removing the batteries, waiting five minutes and reinserting the batteries while holding the home button) but...

sgonzo5 by Community Member
  • 1 replies
  • 0 kudos