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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10380 Views
  • 0 replies
  • 8 kudos

Chromecast with Google TV buffering and stuttering

We bought two new Chromecasts with Google TV HD in November of last year to upgrade from 2015 models. We switched out the devices, but, since day one, the new Chromecasts will get stuck buffering and stuttering regardless of which app we are using. T...

MamaK by Community Member
  • 700 Views
  • 9 replies
  • 0 kudos

Google chromecast remote overheating

I see this is a recurring issue i.e. Google chromecast remote overheating. Have they managed to resolve this issue. I purchased this 7 months ago and already faulty. The steps they advise are also flawed, as you cannot factory reset with a faulty rem...

ScholtzT by Community Member
  • 264 Views
  • 4 replies
  • 0 kudos

Resolved! USB C hub for Chromecast with Google TV HD

Hi, I purchased a 60w USB C hub and 45w USB C charger so I could attached a USB dongle for a blue tooth mouse and keyboard, a USB flash drive for extra memory and a USB external hard drive. But when powered on the Chromecast turned on and worked as n...

Deacs by Community Member
  • 5688 Views
  • 3 replies
  • 0 kudos

Chrome Cast

I have my chrome cast hooked up to my tv via my phone's hotspot. Everything has been working fantastically. Then as I'm watching a Netflix show suddenly it just stops then says "Failed to establish a session with the selected device. Then below the m...

SandyYohn by Community Member
  • 222 Views
  • 3 replies
  • 0 kudos

Chromecast can't stay connected to pixel 5

So aggravating, my pixel 5 connects to the Chromecast pro, I play a YouTube video and even keeping the app open, a minute later my phone can't find the Chromecast. Now it's stuck playing videos. Google home app can't find it either. Chromecast still ...

Du0 by Community Member
  • 119 Views
  • 0 replies
  • 0 kudos

Chromecast Ultra won't setup

I have new wifi so I was trying to get my Chromecast ultra set to the new wifi. I removed it from my Home app and did a factory reset. Now when I go into home and add a device it won't detect the Chromecast. I don't see the Chromecast wifi in the lis...

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