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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 12956 Views
  • 0 replies
  • 9 kudos

Chromecast audio drops

I'm having this problem with my Chromecast dongle. Was working fine for years. I have another one in my living room entertainment center and they are grouped. Whether I play separately or simultaneously only one drops audio for 1-3 seconds. Also this...

Reef by Community Member
  • 508 Views
  • 3 replies
  • 0 kudos

chromecast 3 solid orange

Chromecast Orange light fixed after it started by itself an update. Reset pressing button does not work, anything work.Those stupid updates bricked my device, and it is out of warranty. I will go to firestick if I don´t get support , amazon at least ...

maherbauru by Community Member
  • 817 Views
  • 12 replies
  • 0 kudos

Sync Google TV with a TV that has Chromecast

I have a Hisense Google TV in one room, and a Vizio with a 4K Chromecast in another room. Can these two tv's be synced together so the same thing can be watched in both rooms?

Can't cast from Chrome

I have 3 chromecasts and 2 devices that I cast from and none will let me cast from Google Chrome anymore, only from other apps (YouTube, etc) I hit the cast button and it starts to cast, but then immediately disconnects. This forces me to cast my ent...

Ekinn3 by Community Member
  • 319 Views
  • 3 replies
  • 0 kudos

Old Chromecast - must disable Bluetooth and cell data!

To set up an ancient Chromecast, I had to:1. Hold down its reset button for 15 seconds, until video cleared2. Connect using device assistant as directed... but with cellphone data and Bluetooth off3. When it fails first time, click the link that says...

dkegel by Community Member
  • 565 Views
  • 5 replies
  • 0 kudos

Chromecast issue

I have several Chromecast tvʻs at our school. However, my computer and other teachers automatically cast to one particular tv at our school without permission. When I cast to my office tv, I get kicked out and recast at another tv. Is there any setti...

Pookula by Community Member
  • 299 Views
  • 4 replies
  • 0 kudos

A problem occurred after the last update.

After that, the device has been updated, the latest update, there is an issue that the device is disconnected from satellite channels, please help fix this problem.

Delux by Community Member
  • 329 Views
  • 3 replies
  • 0 kudos
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