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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

davidking by Platinum Product Expert
  • 0 replies
  • 6 kudos

First Generation VS BritBox

We have 3 chromcast devices. Two first generation and one second. All have worked well for as long as we’ve had them. With the exception of BritBox, they all work fine. About 2-3 months ago the app no longer works on the first generation devices. Whe...

stuffduff by Community Member
  • 3 replies
  • 0 kudos

Casting from iOS device to ChromeCast in Guest mode

I’m trying to cast from an iOS device to a new Chromecast unit on our tv.I used Google Home to set up the Chromecast device and make sure Guest Mode is turned on.When my iOS device is no longer connected to the WiFi being used by the Chromecast, choo...

HobbyActor by Community Member
  • 14 replies
  • 0 kudos

Bugs and Gremlins Chromebook to Chromecast

I cast to my TV from my Chromebook (so the browser is always up to date.I am commonly casting Sky News from Youtube or something from BBC iPlayer. Sometimes the Cast button just disappears. Sometimes if I go to Google Home on my Android phone and cas...

Labarum by Community Member
  • 3 replies
  • 0 kudos

Chromecast without remote

Trying to use chromecast away from home, and forgot the remote! Cannot discover or add the device from Google Home and Google TV apps (nothing is found during scan). Help, what can I do?..

Lconfused by Community Member
  • 5 replies
  • 0 kudos

Paramount + casts to one chromecast but not the other

Yesterday, paramount + stopped casting to one of my chromecast but still works on the other. I’ve deleted and downloaded the app several times and still the same issue. Any ideas? Thanks!!

PTS29 by Community Member
  • 8 replies
  • 0 kudos

Chromecast found. it needs to be activated before setup

Hello. I wanted to respond to JenniferV. Yes, the device utility app was very helpful, thanks. Also, I needed to hold the button down on my Chromecast. I think this re-set the chromecast software, I believe. Anyway, I needed to do both those things, ...

Up2Parr by Community Member
  • 3 replies
  • 1 kudos
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