cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Help Center

Forum Posts

Start a conversation

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

davidking by • Platinum Product Expert
  • 1704 Views
  • 0 replies
  • 5 kudos

When is the uk getting better Google tv chromecast offering

How much longer till uk customers start getting apps available for the uk market. We are still waiting uk live tv services and when are you finally going to get us access to channel 4 all4 or even freeview play. It’s a basic requirement yet there see...

nfuller by • Community Member
  • 124 Views
  • 1 replies
  • 1 kudos

Google TV Chromecast doesn't verify cable provider subscriptions.

When on Google TV, the main menu will not verify my HBO, SHOWTIME that I have subscriptions through my cable provider.Does not allow me to go further after "Can't verify your Subscription" dialogue box.Been trying for days...Help! Thank you.

Wmt by • Community Member
  • 299 Views
  • 10 replies
  • 0 kudos

Chromecast lost after 1 minute

Hi,I have a very strange problem with 2 laptops.After starting I see the chromecast (chrome or VLC) but one minute later it disapear and impossible to connect.If someone as an idea ?Cheers

Gillou by • Community Member
  • 164 Views
  • 3 replies
  • 0 kudos

Chromecast Apple TV and headphones

Hi, I use headphones with the chromecast which works great except for Apple TV app. I’m sure it’s a DMR issue as this app is known for them on android. Has anyone got headphones to work ?

Lintel by • Community Member
  • 369 Views
  • 10 replies
  • 1 kudos

Peacock app not working correctly

My peacock app no longer loads shows or movies. It'll load the app just fine however when I select a show it acts like it's buffering but then return to the selection screen with no errors. I can cast it from my phone just fine but if like to use the...

Smm1099 by • Community Member
  • 320 Views
  • 6 replies
  • 0 kudos

Cant turn on off TV/google cameras can't view on google tv

I have a sony bravia A80CJ, with the new google tv update, i am no longer able to turn off my sony tv with saying "hey google turn of master tv", i can only turn off by saying "hey google turn off". The down fall of this is that i cannot say "hey goo...

Elite91 by • Community Member
  • 106 Views
  • 5 replies
  • 0 kudos

Trouble with Youtube app accounts

I apologize as I can't find the correct category, this isn't chromecast, just a TCL Google TV. My husband and I both use the TV, we frequently use Youtube and in the past were able to access both of our accounts on the app just by switching accounts....

Chromecast foreign language

My chromecast screen is in a foreign language. How do I switch to English?

Tuttle by • Community Member
  • 87 Views
  • 4 replies
  • 0 kudos

adding application to home screen

I need to add chanel 9now (Australia) as my application to my HOme . I deleted it as I had to uninstall it and then reinstall it. Now I haven't got it with my other applications on home screen.How can I do it ?

Hanna2022 by • Community Member
  • 90 Views
  • 3 replies
  • 0 kudos

Resolved! adding tv applications to home

I need to add chanel 9now (Australia) as my application to my HOme . I deleted it as I had to uninstall it reinstall it. Now I haven't got it with my other applications on home screen.How can I do it ?

Hanna2022 by • Community Member
  • 129 Views
  • 3 replies
  • 0 kudos
Labels
Top Kudoed Users
View all