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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10383 Views
  • 0 replies
  • 8 kudos

Chrome cast doesn't allow just dance

I can't play just dance anymore on my chrome cast, it marks an "error" but it just happens with that game, with that app, it's not internet connection,I don't know why it happens and I can't fix it

Nati by Community Member
  • 283 Views
  • 3 replies
  • 0 kudos

Controle remoto virtual chromecast 3 não aparece

Bom tento encontrá o meu dispositivo no controle virtual e não aparece para transmitir outras coisas funciona só para controle virtual nao é problema na versão que tenho dois cll versao 11 É o outro 12 É nem um deles funciona se puderem me ajuda eu a...

Chromecast connection issues

Hi there. I'm having trouble with my Chromecast. It's tells me connected to device. Can't provide Internet. I've looked at a lot of other people having a similar issue and tried various solutions but it's like it simply rejects the wifi connection. M...

Soosh by Community Member
  • 271 Views
  • 3 replies
  • 0 kudos

Voice remote stops working and won’t update

I have a voice remote for my Chromecast with UtubeTV that keeps failing. I can either reset or “forget” and re-connect and it will work again for a few days. I noticed that this remote won’t update past Firmware version 22.2 while other remotes updat...

kffolts by Community Member
  • 317 Views
  • 5 replies
  • 0 kudos

How to select TV input source on chromecast remote for a philips TV

When pressing the TV input selector button on my chromecast remote control I get a list of available TV input sources on my philips TV. That is expected. The problem is that I cannot travers the visible list and select the wanted input. Pressning the...

Peter12345 by Community Member
  • 1094 Views
  • 8 replies
  • 1 kudos

Resolved! Solid remote light during pairing after factory reset

I am trying to re-pair my Google TV after a move. I did a hard factory reset on the Google TV (held the button on the device). Now the screen is asking me to hold the left arrow and home button to pair the remote, but it won’t register. The solid lig...

Cschuma2 by Community Member
  • 273 Views
  • 3 replies
  • 0 kudos
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