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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10387 Views
  • 0 replies
  • 8 kudos

chromecast freezes

I have 2 Samsung TVs. Both have skipping / freezing issues when I cast my screen. Upload / Download strengths are good. Phone and TV are on same network... thoughts?

JSH1 by Community Member
  • 225 Views
  • 3 replies
  • 1 kudos

Chromecast Stuck on G logo - was working a few days ago

So, having little ones, our chromecast gets used for all sorts and has always been fantastic - that is until 3 days ago. I had friends over to watch a football match so wanted to use the chromecast to show the game through an official app. On tuning ...

KingWzrdd by Community Member
  • 1062 Views
  • 11 replies
  • 2 kudos

Chromecast with Google TV stuck on G logo

Factory reset didn't work. Nothing works to fix it. Seen the same problem on countless forums recently but apparently no solution. Is something being done to find a fix for all these devices that have suffered this complete loss of service?

Doobletip by Community Member
  • 874 Views
  • 10 replies
  • 2 kudos

Resolved! Cannot connect with PBS Video app

I have downloaded and installed the PBS Video app. I have a subscription to PBS Passport, and it is activated. However, the app doesn't recognize the subscription. The TV is a Samsung 55", with a Tizen operating system, which doesn't allow the instal...

Resolved! Audio tab not supported

only seems to be an issue with NETFLIX and if I can cast it with sound the sync with the voice is way off

MTGORDON by Community Member
  • 427 Views
  • 5 replies
  • 0 kudos

Chromecast with Google TV 4K is stuck on Google Logo and won't respond

I came home to my Chromecast stuck on the Google Logo. The unit is unresponsive, the hard reset button does nothing. Tried the router reset, hard reset with button, unplugging and replugging in the original power cable.I have only been using it for l...

suylow by Community Member
  • 544 Views
  • 4 replies
  • 0 kudos

Google Chromecast TV and Speaker Bar Connection

We have Bauhn 65” 4K UHD Tv connected to a Pioneer Speaker Bar Dolby Sound due to the tv sound being very hollow and tinny sound unfortunately I have not been able to connect the Chromecast unit properly to where the remote works for the sound have t...

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Bully109 by Community Member
  • 421 Views
  • 8 replies
  • 0 kudos

Chrome cannot find Chrome Cast (not through app or chrome browser)

As of today, Good Home App and also laptop with Chrome cannot cast or find Chrome cast. Nothing has changed as far as I know, all devices are on the same 5g network. I have done restarts on all devices as well as a factory re-set and all the other tr...

lex1125 by Community Member
  • 264 Views
  • 4 replies
  • 0 kudos

Tv input button not working

I have set up my remote and every button works apart from the input one. I went into settings and it won’t let me set the input up.

LauraDale by Community Member
  • 201 Views
  • 3 replies
  • 0 kudos
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