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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 10945 Views
  • 0 replies
  • 8 kudos

Chromecast w/ Google TV 4K FRAME DROPS

Not Stutter, Not Judder.Frame Drops. A real problem with the CCwGTV4K!Just top be clear, some definitions:Frame drops: Scene freezes for a moment, happens occasionally and unevenly. A character on the screen might be talking, and then their lips stop...

Vintage by • Community Member
  • 4501 Views
  • 16 replies
  • 8 kudos

Comcast with Google TV HD

Hello can enyone help please. Google play store will download oden TV browser but the browser won't open. I've tried resetting and re downloading still won't open.I'm looking for a TV browser that will live stream. Oden browser notes suggest can.

Pf1 by • Community Member
  • 361 Views
  • 5 replies
  • 0 kudos

4K video playback with kodi laging

Hello Dan_A, i read the locked thread started by airwillow where you ended it with you haven’t received issues of the same kind. I have the exact same issues as airwillow. The only real difference with my set up is that my kodi is vers. 20. I am havi...

Cromecast no remote

I’ve moved house and lost can’t find my Cromecast remote, how do I set up my device on a new wifi network without a remote? (the google home app shows the device as offline because it’s not connected to a wifi network so I can’t use my phone to set i...

Hudo by • Community Member
  • 296 Views
  • 4 replies
  • 0 kudos

Search issues

I am having trouble searching for apps, movies and anything else to do with search. When I search it either thinks for eternity or takes me back to the home page without showing search results.I have the Chromecast 2 (4K), completed a factory reset, ...

Chromecast Startup Issues

So, i have a chromecast first generation and when i turn it on it shows a Exclamation Mark and a support link, when i follow the steps and unplug my device for 10 minutes and then after turn it back on, It either just has no signal or shows the start...

nether by • Community Member
  • 3141 Views
  • 3 replies
  • 1 kudos

Red/pink fuzzy screen

Hi, I recently purchased another chromecast as I thought my old one had been misplaced when I moved recently. One day the screen on my TV went pink and a little fuzzy. I thought it was my whole television that was broken, until I noticed the screen w...

lilchelsp by • Community Member
  • 400 Views
  • 6 replies
  • 0 kudos

Help with Chromecast setup, no remote, cannot pair

I brought my Chromecast, but forgot the remote. Different wifi network. I have been through many posts saying I can use either Google Home or Google TV to re-set it up.I have factory reset the Chromecast. On the tv, it says start pairing, with the pi...

JeffWard by • Community Member
  • 1268 Views
  • 8 replies
  • 0 kudos

I cannot add a new YouTube account to my Chromecast

Hello!I just bought a brand new Chromecast and set it all up under my main email, and it automatically added my YouTube account connected to that email. I want to add a new YouTube account to it, since my account with the premium membership is under ...

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