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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

davidking by Platinum Product Expert
  • 0 replies
  • 6 kudos

Chromecast set up on wifi extender

HiI have just bought a TP-Link AC750 DUAL BAND WIFI Extender to boost the signal into our bedroom because the signal from the main router to our 3rd Gen chromecast isn't strong enough.I have tried setting it up and it says 'could not communicate with...

Johnmwebb by Community Member
  • 6 replies
  • 0 kudos

Resolved! Getting adds in youtube kids when having a youtube premium account

Hi,I have a chromecast with Google TV and I also have a youtube premium account.After two weeks since I bought it, my kid is starting to have adds shown in Youtubekids. Tried reinstalling the app, deleting cache, deleting data, restarting the chromec...

GorkaSant by Community Member
  • 19 replies
  • 0 kudos

Fed Up

I am fed up with chromecast constantly losing wi-fi signal. None of my other devices have this issue only chromecast. It doesn’t want to reconnect via links or google home so I have to unplug from power source then after a few mins plug it back in. A...

Becca73 by Community Member
  • 3 replies
  • 0 kudos

Why can I only add programs to my watchlist from the search menu?

I want to add series and movies from different apps into my watchlist. What I noticed, I use the latest Chromecast with Google TV, is that I need to search for the movie or series first, for example "End of the road", then get the search result, clic...

Chromecast remote volume control problems

Hi all I recently have a problem with my Chromecast remote control. I used to control the TV volume through the IR blaster but it suddenly stopped working. The power button works but only the volume buttons are down. I checked the IR blaster with my ...

Kingsol by Community Member
  • 4 replies
  • 0 kudos

Resolved! My chromecast will not connect to my internet

All of a sudden, I cannot cast any of my streaming apps to my tv. It says my device is offline and not connected to the Internet. My Internet is working and it looks like the Chromecast is working as well because it’s up on my TV displaying the actua...

Dashgne by Community Member
  • 4 replies
  • 1 kudos

Chromecast tv buffering when loading youtube

I keep getting 10 second buffering on every you tube video.I have reset app,chromecast ,router, everything. New account still does it.Netflix and prime work fine. Have 65 and 18 on broadband. Works OK on Android phone.Any ideas please or I am going t...

joner4567 by Community Member
  • 9 replies
  • 0 kudos
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