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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10993 Views
  • 0 replies
  • 8 kudos

Chromecast not connecting to wifi

My chromecast will not connect to wifi. I've gone through every step in the trouble shooting guide on chromecast.com/help as well as uninstalling/reinstalling Google Home app. Also tried all solutions mentioned in the community posts that I could fin...

kvin by Community Member
  • 557 Views
  • 10 replies
  • 0 kudos

Chromecast HDMI signal fine in ambient mode but drops when Netflix is cast

Recently when Chromecast connected to TV , ambient mode of Chromecast HDMI signal is fine. However as soon as Netflix/Hotstar/ Prime video is cast the signal drops in few minutes??? Any solution? (This Chromecast device has been working absolutely fi...

ABGN by Community Member
  • 231 Views
  • 3 replies
  • 0 kudos

Sound changes

I cant change how loud my chromecast is because my remote doesn’t do anything

Noa2 by Community Member
  • 213 Views
  • 3 replies
  • 0 kudos

Chromecast not listed on Home App

I have a Chromecast with Google TV and it's not showing up on Google Home App anymore. It's also lost the CAST icon that shows up on Google Chrome Browser on sites that have that capability. Yes my Android Phone and Chromecast are on the same Wifi. I...

CCDAD05 by Community Member
  • 257 Views
  • 3 replies
  • 0 kudos

Chromecast ambient issue

Hi, I want to cast my security camera from my tablet to a Chromecast, but the ambient settings take over after a period. There has to be a way to disable this feature? Why can't we disable this feature? Thanks in advance, Jim

Jchamper by Community Member
  • 160 Views
  • 1 replies
  • 0 kudos

Polk Magnifi Max volume issue

Hi.I would like to confirm that I have what seems like an identical issue as this post: https://www.googlenestcommunity.com/t5/Chromecast/GoogleTV-soundbar-volume-control-via-IR-not-working-properly/m-p/73769When using the remote control for my chrom...

Thostaka by Community Member
  • 766 Views
  • 9 replies
  • 0 kudos

Remote not working white light stays on

My chromecast remote not working. Changed batteries tried to reset. To be honest it's a really flimsy remote. I had this unit about 2 months. Really disappointed maybe I should have bought a different device such as firestick or roku.

Rprieto by Community Member
  • 254 Views
  • 3 replies
  • 1 kudos

Prime Video is Performing Terribly

I'm encountering the exact same problem as outlined here: https://www.googlenestcommunity.com/t5/Chromecast/Prime-Video-is-Performing-Terribly-Long-Buffer-Times/td-p/274721> When trying to use the Prime Video app on my Google TV (4K Model), and selec...

Chromecast can’t connect to wifi

Every week or so my Chromecast looses connection to the Wi-Fi. I keep restarting and re-configurating the Chromecast in my Google app, but it just seem to keep happening. Can someone help me? Thanks!

Salem1 by Community Member
  • 209 Views
  • 3 replies
  • 0 kudos
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