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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

Plex app on Google TV

Do we have to pay for the Plex pass in order for Google TV to support the app? I was trying to get my free version of Plex going in the Google TV with Chromecast, but could not seem to sign on/link.

Dicey by Community Member
  • 3 replies
  • 0 kudos

Chromecast with Google TV

My Chromecast with Google TV does not provide a HD picture. The menu pages appear to be OK but the streaming content is definitely low-res. I confirmed that it is the Chromecast device by switching it out with one from another room. The problem follo...

Bill-G by Community Member
  • 2 replies
  • 0 kudos

Not able to download any more apps on Chromecast Google TV.

I can’t add any more apps with Chromecast on one of my TVs. I have Chromecast on two TVs and only one is having the issue. They both have the same space available. The See all button at the end of after all Your Apps is missing and when I try to add ...

Something went wrong

Help  I gave RESET ALL my phone settings, reset and erased all my phone and iPad. I have disconnected and reconnected chrome and Wi-Fi and still get this message. please help!

bebi876 by Community Member
  • 2 replies
  • 0 kudos

Chromecast refund

hello google teamtoday i bought google chromecast from offline store but now i have to return google chromecast please return it

Avinash1 by Community Member
  • 3 replies
  • 0 kudos

phone can't find chromecast

my chromecast was working properly before. since yesterday my phone can't find it. there is no change on the wifi setting. i have unplugged, restarted and rebooted but kept getting the same message saying the device was connected but system cannot fi...

JC412 by Community Member
  • 14 replies
  • 0 kudos

Chromecast Google TV 4K voice remote draining batteries

I need a replacement for my Google Chromecast 4K with Google TV. I have to buy a new set of batteries (now every 10 days).Already contacted support 10 days ago (Inquiry: Case ID [6-5561000034617]) and this is what we did:We did factory reset for: - T...

OmarPerez by Community Member
  • 6 replies
  • 0 kudos

Locking chrome cast

I have an external chrome cast with my Samsung tv that I cast from google slides. 1) Is there a way to block others from casting to that tv2) my chromebook is set to loop and never sleep, but the chrome cast allows it to sleep and shows picturesHELP!...

dietzbear by Community Member
  • 3 replies
  • 0 kudos

Casting Problems

I try casting a video from a website and it works for a while but then it starts skipping parts or entering a loop

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