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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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  • 8 kudos

@Kimy Chromcast issue.

@Kimy why would you merge and issue that has been going on for over 2 years now into a thread that is labeled answered with no answer in the thread? Will anyone give any info on the issue or is it just to be swept under the rug?Link to the thread.

CAMeeks78 by Community Member
  • 161 Views
  • 3 replies
  • 1 kudos

Chromecast not connecting to home app

Bought a brand new Chromecast and it will not connect to the wifi via home app. The Chromecast says connected to wifi but the home app is still trying to establish a connection. My router does not have an AP isolation feature. I have tried resetting ...

MacM by Community Member
  • 88 Views
  • 1 replies
  • 0 kudos

Ads auto playing on Chromecast home screen!

The latest Chromecast 4K update has allowed fast food ads to play automatically in the background of my TV home screen. I specifically pay for services that don't have commercials or ads, and the introduction of this on my home screen is infuriating....

Issues with Dolby vision and HDR

Currently facing the issue where HDR content doesnt show as hdr when Dolby Vision is enabled in Standard mode. It does however work when it's in low latency mode (presumably because it decodes the Dv to HDR).

Cappy by Community Member
  • 105 Views
  • 1 replies
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Resolved! Is the NPO Start app supported on Chromecast with Google TV?

Casting various streaming services from my phone to the Chromecast dongling from my ancient smart TV is driving me crazy. The tv supports Netflix and Amazon, and some others, but not Disney, or the Dutch NPO Start public tv streaming service. I'd muc...

florismk by Community Member
  • 226 Views
  • 2 replies
  • 0 kudos

Resolved! High Pitched Weird Noise

Hi GuysI am experiencing extremely odd behaviour with my ChromecastSo it's a 3rd Gen unit plugged into a HDMI port on a basic AWA LCD non-smart TVI am using the TVs provided USB outlet to power the unitWhilst the unit is streaming it will suddenly st...

Brats79 by Community Member
  • 151 Views
  • 1 replies
  • 0 kudos

Google Chromecast TV needs reboot daily

Hello,I have recently bought a Google Chromecast TV and love the interface and speed compared to my old ‘smart tv’. However, every day i need to power-cycle the device because it starts with a black screen and the tv indicating ‘no signal’. I have tr...

JMsterdam by Community Member
  • 227 Views
  • 6 replies
  • 0 kudos
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