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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

Casting from my iPhone to Hisense TV using Chromecast

Hi, I was wondering if anyone is able to help me. I’m fed up of doing my work outs looking at my small iPhone screen so I’ve just been and bought a Google chromecast. Does anyone know how I’m meant to cast The Body Coach app work outs from my iPhone ...

Matt1920 by Community Member
  • 4 replies
  • 0 kudos

Palsonic TV compatibility

I've just bought a Chromecast with GoogleTV (HD) and set it up on the TV in my caravan. It works well but when trying to get the remote to operate the TV I couldn't find Palsonic on the list of TV brands. Is there another brand I could try that is co...

Bob521 by Community Member
  • 4 replies
  • 1 kudos

Resolved! Recording a single show chromecast hd

Is it impossible to record just 1 episode of a show? I do this quite frequently with cable and it seems like a significant downfall if not possible. Thanks Mark

chromecast freezes

I have 2 Samsung TVs. Both have skipping / freezing issues when I cast my screen. Upload / Download strengths are good. Phone and TV are on same network... thoughts?

JSH1 by Community Member
  • 3 replies
  • 1 kudos

Chromecast Stuck on G logo - was working a few days ago

So, having little ones, our chromecast gets used for all sorts and has always been fantastic - that is until 3 days ago. I had friends over to watch a football match so wanted to use the chromecast to show the game through an official app. On tuning ...

KingWzrdd by Community Member
  • 11 replies
  • 2 kudos

Chromecast with Google TV stuck on G logo

Factory reset didn't work. Nothing works to fix it. Seen the same problem on countless forums recently but apparently no solution. Is something being done to find a fix for all these devices that have suffered this complete loss of service?

Doobletip by Community Member
  • 10 replies
  • 2 kudos

Resolved! Cannot connect with PBS Video app

I have downloaded and installed the PBS Video app. I have a subscription to PBS Passport, and it is activated. However, the app doesn't recognize the subscription. The TV is a Samsung 55", with a Tizen operating system, which doesn't allow the instal...

Resolved! Audio tab not supported

only seems to be an issue with NETFLIX and if I can cast it with sound the sync with the voice is way off

MTGORDON by Community Member
  • 5 replies
  • 0 kudos
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