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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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Chromecast with Google TV Setup

We recently purchased a Chromecast with Google TV 4K.I'm having problems with the initial set up. The remote will not respond to the TV. I've re-set the Chromecast, both by button and unplugging. I've tried re-pairing the remote to the Chromecast. I'...

Resolved! Chromecast with Google TV (4K) does not find location on Ethernet

I was trying to watch local TV from my Paramount+ app and it wouldn't let me. Tried on my phone and it worked so knew it must be location settings. I didn't see where I could specifically place my location on Google TV. It is set correctly in my Nest...

mjolnir by Community Member
  • 440 Views
  • 4 replies
  • 0 kudos

Chromecast Remote Overheating

Previous post Hello,Writing again for my Chromecast issues - I've tried the suggested steps but it's still impossible to interact in any way with the remote and I've to physically remove the batteries every time because the device overheats immediate...

GiulioR by Community Member
  • 441 Views
  • 4 replies
  • 0 kudos

Chromecast Remote killing new batteries in 24 hrs!

I just ordered and received my new 4k CC w/ Google TV. I attached it to my TV, popped the included batteries in the remote, and used it for 5 hours. Upon waking up the next day, the remote would not work. I figured the included batteries were cheap s...

Altoncg86 by Community Member
  • 887 Views
  • 8 replies
  • 0 kudos

Google Chromecast switching TV on and off

Hi there I bought Google Chromecast a few months ago everything was fine, until recently it started switching my TV (Samsung) on and off - the Chromecast is connected to its own power source - it's not hot at all One things that does happen when I tu...

Voids1 by Community Member
  • 521 Views
  • 6 replies
  • 0 kudos

Problem with Google TV latest update

Hi There,I have a Google TV (4k) connected to a projector (hdmi input), suddenly the image appeared very saturated (high contrast, very bright colors), my projector has no image control settings so the problem is only coming from the Google TV. I nev...

sfoucher by Community Member
  • 335 Views
  • 3 replies
  • 0 kudos

Chromecast is online but two devices can't cast to it

I recently replaced my old 1st generation Chromecast with a new one of the 3rd generation. I successfully activated it with Device Utility, set it up with Google Home and I can now cast to it. I invited my 3 other family members so that they could ca...

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