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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10385 Views
  • 0 replies
  • 8 kudos

Set up chromecast with google tv

Can i set up and use chromecast with google tv with hotspot from my mobile phone or does it have to be on a WiFi network

James111 by Community Member
  • 246 Views
  • 4 replies
  • 0 kudos

Netflix connection to chromcast issue

Hello. I deconected the chromcast device from Netflix account and now i can't/ I don't know how to log in again. If i try to cast directly from netflix app it says that both devices should be connected to the same netflix account.

Issues with scaling on chromecast

Spotify, BBC iPlayer and BBC Sounds are all showing the top left of the screen zoomed in which makes it impossible to use the apps. Clearing the data of the apps and reinstalling them did nothing. Any solutions?

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Adam10 by Community Member
  • 3988 Views
  • 30 replies
  • 3 kudos

Chromecast no code on TV

I have moved recently, and I am trying to setup a 1st generation Chromecast on another TV. I have verified HDMI input and I have reset the Chromecast. Google will find the device, but the TV does not display the generated code.TV is displaying "No Si...

AlanLG by Community Member
  • 1249 Views
  • 3 replies
  • 0 kudos

Cast icon appears and disappears

When using Peacock and Paramount and AMC+ apps the cast icon appears and disappears everytime I open the app. Any thoughts? Chromecast on Samsung Smart TV. Apps on google pixel4.

Setup up Chromecast without physical remote

I have a Chromecast and had to factory reset. I do not have a physical remote.Unfortunately having factory reset the chromecast I now can't set it up at all as it stops at the point it wants to pair the remote. I have pair my phone with the Chromecas...

Chromecast HD Snow volume control in app

On my previous chromecast I had the option to control the volume via the app (see screenshot) however on the new device I can only control the TV volume using the chromecast remote.I want to be able to control both, is this possible? I feel like I've...

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Unable to cast ott channel on to tv

Hi trying to cast alt balaji ott channel on to the TV through Chromecast it just thinks about it for 45 seconds and come back with a error message ' unable to cast try again later ' anyone else know how to sort this out please ? Tried rebooting inter...

Jairaj73 by Community Member
  • 662 Views
  • 4 replies
  • 0 kudos

Android 12 upgrade broke BBC iPlayer and ITV X

Since the Android 12 upgrade both my CCWGTV devices seem to glitch with a black flashing screen when trying to play the BBC iPlayer app. I've tried multiple TV's and monitors with different settings always with the same problem.Why can my Amazon Fire...

mr-Paul by Community Member
  • 2754 Views
  • 23 replies
  • 2 kudos

CEC audio bug

HiThe CEC audio from my Google TV is often bugged. This happens right after starting up, never when things have been running for a while.The main symptom is my Sonos sound bar still emits audio at volume level 0, audio coming from for instance the Yo...

Torkil by Community Member
  • 474 Views
  • 7 replies
  • 0 kudos
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