Showing results for 
Search instead for 
Did you mean: 

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

davidking by Platinum Product Expert
  • 0 replies
  • 6 kudos


Every time I try to connect my Chromecast to my tv it says my tv may be setup, but chromecast can’t communicate from my iPhone. It told me to check my privacy settings, and turn local network for Google Home app on. Everything is turned on. I’ve rest...

Black screen & audio Chromecast

Hi,My Chromecast has a black screen but still getting audio. I have read an old post and have done all the suggested fixes eg. Tried in different tvs, different slots and did factory reset. No luck. The light on the Chromecast is flashing orange. Tho...

Anthony82 by Community Member
  • 12 replies
  • 0 kudos

[ Bug ] Incompatibility with old TCL TVs IR

With the latest update of Chromecast with Google TV. My old LED TCL TV won't work with the CCwGT's remote power button setup.During the setup. Pressing the power button just lights the LED on the remote for a very long time and produces a short freez...

26A850BC by Community Member
  • 5 replies
  • 0 kudos

Chromecast Setup

I am following the directions to setup our chromecast on our Smart TV. It is plugged into HDMI 2 I follow the steps to get to the screen (google home, choose my account) but HDMI 2 brings up an orange screen and not the white witih blue tv outline. T...

NanaQ by Community Member
  • 6 replies
  • 0 kudos

Now TV

I can’t cast Now TV anymore. I have done a factory reset on my Chromecast. Help needed!

AnnieP by Community Member
  • 3 replies
  • 0 kudos

LIVE choice missing from home page after power outage.

I’m missing my “live” choice from my google home page after a power outage at my house over the weekend. I have rebooted the router and the chrome cast but neither worked….help

BarbR52 by Community Member
  • 3 replies
  • 0 kudos

Pin for parent account at startup

Google tv does not require pin for parent account at startup.That makes kids profile totally useless because we turn off the tv directly from our parents profile.I can not find any solution and i am really frustrated.

Problem with my Google TV with Chromecast

Hi,I've bought my Google TV with chromecast few months ago and at the same time I bought NEW Router to my apartment.I've made basics for getting started and then started watching movies, sports etc.The problems started immediately when watching first...

Veikka by Community Member
  • 11 replies
  • 0 kudos

PS Remote Play on Chromecast w/ Google TV

I am having issues linking my playstation 5 to my Chromecast with Google TV. When I attempt to login the chromecast is listed as not compatible for ps remote play. Is there a method to use PS remote play with CwGTV?

Lewtenant by Community Member
  • 4 replies
  • 0 kudos
Top Kudoed Users