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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 9 kudos

Chromecast storage bug

I bought new Chromecast a week back. I have only 2 apps (YouTube and amazon prime) installed and whenever i try to install another app, it say my memory is full and i need to delete existing app. I have 2.8 gb available and tried clearing cache but t...

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Vishnus by Community Member
  • 5 replies
  • 0 kudos

Chromecast suddenly won't cast

I was using my chromecast earlier through the "cast my screen" option in the google home app. It worked perfectly. Suddenly when I press cast my screen, the TV screen turns black, it says "casting has ended" a few seconds later, and then it says chro...

Osric7 by Community Member
  • 4 replies
  • 0 kudos

YouTube crashes on Google TV

Hi. I know something similar has been posted before, but I seem to be unable to comment on it. On Google TV, if I open a video in YouTube, it crashes a couple of seconds into the video. I don't have anything connected to my Google TV. I've tried unin...

Botahamec by Community Member
  • 8 replies
  • 0 kudos

Bluetooth audio crashes other devices and will not connect

With the the Chromecast (GZRNL), attempting to pair or reconnect any bluetooth audio device (receiver, headphones, etc.), causes that device to crash and restart (emitting a terrible noise in the process in the case of the headphones). Factory resett...

ncolella by Community Member
  • 8 replies
  • 1 kudos

Can't control LG TV volume using Chromecast anymore

Over the last few weeks, I have been unable to use voice commands through my Chromecast Gen 3 device to change the volume of my LG TV. Everything is up to date. I usually say, "Ask LG to change volume to 10." This has worked for years until now. I ha...

jy12 by Community Member
  • 4 replies
  • 0 kudos

Connection troubles

I cant link my chrome cast to my google home. It wont show up and both devices are linked to the same wifi. My phone/home cant link to the chromecast it wont show up please help

New chromecast fail

Bought a Chromecast and attempted to set it up. Got it all plugged in, started the setup which went smoothly until it installed and update. Device rebooted twice during update then nothing for 20 minutes. Unplugged it, plugged in back in. Nothing. Ho...

Lelemerr by Community Member
  • 5 replies
  • 0 kudos
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