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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11127 Views
  • 0 replies
  • 8 kudos

Make Account Selection Mandatory in Chromecast with Google TV

I just set up a kids account, mainly because one of kids watches too much YouTube. I set up the account lock and PIN, which is great. But it's all pointless because when I turn on my set up it usually just defaults to whatever the last account being ...

buddha673 by Community Member
  • 255 Views
  • 1 replies
  • 0 kudos

Adding a device in Chromecast

When I try to add a device (SONY DVD Player) it only shows three types of devices; TV, Sound bar, AV Receiver. How do I add my DVD player so that I can use the INPUT button on the Chromecast remote?

Chromecast with Google TV remote control - doesn't work with TCL TV

Hi, I don't know why the Chromecast Home TV remote doesn't works with TCL tv's, I opened a Conversation about 2 years ago without receiving any response from Google, I already checked the Issue with TCL technical support and finally the issue is not ...

leonlevy by Community Member
  • 3068 Views
  • 22 replies
  • 3 kudos

Chromecast Google TV Kids Profile on Multiple devices

Setting limits on a child's profile for Chromecast w/ Google tv doesn't seem to share the data between all other Chromecast Google tv devices. We have 2 and if I set the limit to 2 hours I have to set both devices separately and if he switches TV's h...

Ambient mode disconnects

Ambient mode disconnects after a variable period of time, say 15-30 minutes. Screen message says "lost connection." Sometimes, if I do nothing, the message goes away, and then reverts to an unknown screensaver of world places, then ambient mode resta...

Set up chromecast with google tv

Can i set up and use chromecast with google tv with hotspot from my mobile phone or does it have to be on a WiFi network

James111 by Community Member
  • 263 Views
  • 4 replies
  • 0 kudos

Netflix connection to chromcast issue

Hello. I deconected the chromcast device from Netflix account and now i can't/ I don't know how to log in again. If i try to cast directly from netflix app it says that both devices should be connected to the same netflix account.

Issues with scaling on chromecast

Spotify, BBC iPlayer and BBC Sounds are all showing the top left of the screen zoomed in which makes it impossible to use the apps. Clearing the data of the apps and reinstalling them did nothing. Any solutions?

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Adam10 by Community Member
  • 4262 Views
  • 30 replies
  • 3 kudos

Chromecast no code on TV

I have moved recently, and I am trying to setup a 1st generation Chromecast on another TV. I have verified HDMI input and I have reset the Chromecast. Google will find the device, but the TV does not display the generated code.TV is displaying "No Si...

AlanLG by Community Member
  • 1376 Views
  • 3 replies
  • 0 kudos
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