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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 10979 Views
  • 0 replies
  • 8 kudos

DEFAULT TO ENGLISH AUDIO DESCRIPTION

Have been through the ringer with all regarding this with no luck. I see there are still people having trouble with the same issue so I thought I would start a new thread since all the old threads are locked. I have tried all the fixes that were in t...

no Cast menu option in Chrome

Two weeks ago I posted a problem that I did not see the Cast... option in the More menu in the Chrome browser from a laptop. This is what I posted in my question.I am setting up a new Dell laptop and wanted to Cast my screen from the laptop.In Chrome...

xmweitz by • Community Member
  • 491 Views
  • 3 replies
  • 0 kudos

Screen mirroring

I am using the screen mirroring and it works find until I try and play a video. The video starts and I hear the audio and see the subtitles but other then that the screen is just black and not the video.

Melanie27 by • Community Member
  • 278 Views
  • 3 replies
  • 0 kudos

BBC Iplayer freezing

HiI have recently bought a Google TV in the 4K version, mainly for the purpose of watching the solid 22 seasons of Top Gear. However there seems to be a problem the casting of the Iplayer. The image suddenly freezes for a good 4-5 seconds, then back ...

Sode16 by • Community Member
  • 687 Views
  • 3 replies
  • 0 kudos

Chromecast and higher 5 GHz bands still broken

More than a year later and the upper 5 GHz bands are still broken/not working on Chromecast Ultra (fw version 1.56.281627). Earliest reports seem to be from more than seven years ago!?!Crazy that this is still an issue, as using a 2.4 GHz connection ...

Chromecast in Austria

Chromecast will not stream bbc iPlayer in Austria. I have vpn switched on. Boots out the programme after hitting play button. TV says waiting to cast, iPad/phone say casting, then it goes back to the start. Anyone able to help. I know I can’t livestr...

Audre by • Community Member
  • 481 Views
  • 6 replies
  • 0 kudos
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