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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 7 kudos

Google TV does not support 720x480 display resolution

Months ago I connected a Chromecast with Google TV to my old Panasonic CT-30WX54. It worked fine until recently. Now I getWhen I go to the display resolution settings, I see this.but selecting resolution just gets me back to the "does not support" me...

TP8888_0-1668558069682.png TP8888_1-1668558199995.png
TP8888 by Community Member
  • 35 replies
  • 4 kudos

Chromecast ultra on new wifi

Chromecast previously worked great. I recently upgraded my WiFi(same isp just better WiFi) now to connect to chromecast it has to be reset every time and the google home app will say nothing is on TV. If I try to switch to a different app to cast fro...

Device not found

Did a factory reset. Device is plugged in, the welcome screen in with Chromecast number is showing on the television. I open the Home app. I have one local device (a 2nd gen Chromecast in another part of the house) showing up in app. When I go to Set...

JR22 by Community Member
  • 9 replies
  • 0 kudos

Chrome desktop does not see any Chromecast devices

Chrome on my Windows 10 laptop no longer sees any of my Chromecast audio devices (there are 5). My Windows 11 and my Pixel both see all of them. This suddenly started last week. Have restarted the laptop, all of the chrome casts, the modem and the ro...

tommyleew by Community Member
  • 19 replies
  • 0 kudos

Parental control on main account

Hi, I would like to ask if there is a possibility to add a password (PIN) requirement when turning on google chromecast before accesing the account? I just would like to avoid a situation that my kids use main account instead of using their own accou...

Ryszard1 by Community Member
  • 2 replies
  • 0 kudos

Como desvincular o hacer que desaparezca opcion de reproducir en TV

Hola,quisiera saber si es posible desvincular o directamente desactivar la opcion de reproducir videos de mi Android a la TV.Por ej:Quisiera que desaparezca en Youtube el boton de "reproducir en TV",ya que es molesto apretarlo por accidente y que los...

Boss302 by Community Member
  • 1 replies
  • 0 kudos

WiFi Goes On and Off

A few days ago I received a new router from Verizon. It was unexpected because the old one worked just fine. But I was curious and I hooked it up. It did not work properly and it is now back in the box to go back to Verizon.Maybe it is just a coincid...

MitchOo by Community Member
  • 5 replies
  • 0 kudos

Resolved! No chromecast icon in netflix videoplayer using chrome on OSX

Hi,Opening the Netflix video player on a recent Chrome browser with MacBook Pro OSX does not show the Chromecast icon. No icon no Chromecast. Is this the end of game? Of course one could also stream the tab, but I thought this is just an 'emergency' ...

mbchler by Community Member
  • 6 replies
  • 0 kudos

Pink tint to screen at startup

Starting a few days ago when turning on my Chromecast with Google TV (remote power on) the screen has a pink tint to it.Have disconnected, un plugged and restart it a couple times. After reboot it works till I turn it off again, turning it on sometim...

MX5Racer by Community Member
  • 6 replies
  • 0 kudos
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