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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

davidking by Platinum Product Expert
  • 0 replies
  • 6 kudos

Chromecast Remote is useless

Bought a Chromecast Ultra. The Chromecast works (kinda... shuts off after about 30 minutes inexplicably, but that's a different post).The remote is nothing more than a useless piece of plastic that has an LED light that is on and sometimes pulses.I'v...

Chromecast reboots itself

I saw a previous thread that was closed, so making a new one. I bought a my Chromecast a few months ago and over the past month it reboots itself over and over. I’ve tried the factory reset three times without success. I went to exchange it for anoth...

Chromecast and YouTube issue

I try to cast YouTube videos by bringing them up on the YouTube app on my phone and selecting to cast. The TV just brings up a YouTube app instead of playing the video. Then I can't control the app from my TV remote or phone like it says. I would lik...

when is the support for doorbell cast to Chromecast coming

Hi,Read through this everything but cast doesn't work, I just get a response saying nest device doesn't support cast to remote d...


when using voice command " Hey google, play CBS News" with a Google assistant speaker, I can instantly watch Live CBS News Video on my chromecast ultra connected TV , but now it has STOPPED WORKING, Instead, only Youtube version of the CBS News is pl...

brian12392 by Community Member
  • 26 replies
  • 0 kudos

YouTube kids on google tv showing ads with YouTube premium

YouTube kids on google tv I showing my child ads, even though I am a YouTube's premium member. Has been happening for months. YouTube kids app on mobile Android phone - no ads.YouTube on google tv - no ads. youtube kids on google tv - showing ads to ...

Dudl by Community Member
  • 3 replies
  • 2 kudos

Chromecast with Google Tv USB issues

Hi, Since the last update in July. I cannot access USB files and I cannot use the apps on my usb storage or move apps to USB storage. Anyone have a fix in this issue please?

ElNasir by Community Member
  • 7 replies
  • 0 kudos

Chromecast won't stay on selected resolution and framerate

I really enjoy the Chromecast with Google TV EXCEPT, there are all kinds of juddery framerate problems playing back video UNLESS I force the chromecast to run in 4k/24fps mode. Once I force it to run in 24fps, the video-smoothing and jumpiness issues...

iamnid by Community Member
  • 8 replies
  • 1 kudos

Nteflix not working on Chromecast with google TV

HiMy netflix app only give me the code: ui-800-3(307006) when I try to start netflix in Google TV. The Chromecast is brand new and it was like this from the beginning. Any ideas? Have tried: Clear memoryReinstall netflixReboot chromcastReboot wifi ro...

Axling by Community Member
  • 7 replies
  • 0 kudos
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