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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10382 Views
  • 0 replies
  • 8 kudos

Nothing works with the Chromecast

I don't know where to begin, but this thing is sooooo bad...When I turn it on it doesn't work the first time even though the LED on the Chromecast lights up with the controller. Nothing happens.. I have to unplug the Chromecast and plug it back in ev...

Kulekiwi by Community Member
  • 841 Views
  • 16 replies
  • 0 kudos

Chromecast not showing QR code

Yesterday I purchased Chromecast 4.0 4K and I've been trying to get it to work ever since. I start setup on my TV, connect remote, choose language... and can't do anything more. The QR code (nor number) doesn't appear, chromecast restarts and wants t...

Nona94 by Community Member
  • 803 Views
  • 3 replies
  • 0 kudos

Google Home app can’t see my Chromecast even after a reset

I have tried performing a factory reset on my Comcast. After doing this the Google Home app still does not recognize the device. I recently moved and I’m trying to set this up on a new Netwerk. Prior to my move Chromecast is working just fine on my o...

google chromecast crashes

trying to play either spotify or amazon music using google chromecast. every 4 songs chromecast crashes and i have to restart. i thought getting a newer phone would help. still crashing. is it because my tv is 15 yrs old? i thought upgrading to the n...

Sheep in a pen while Google staff monitor us like a reality satire

I’m ready to take my Chromecast modem TV box I don’t know what the hell they call it out to the field for target practice what ever happened to customer service? I’m literally wasting so much time filtering through for the answer that I need and I’m ...

amazon Prime severe lag

All streaming services ( Netflix, HBO, YouTube etc...) function perfectly except Amazon Prime which has severe lag issues and often won't load a video at all. I often have to back out and retry multiple times to get a video to load. To try and fix th...

LesM by Community Member
  • 3260 Views
  • 17 replies
  • 4 kudos

Google Chromecast Manufacturer's Warranty

Hi there, I am eager to buy Google Chromecast 3 from the retailer, they mention about 1 year manufacturer's that's is Google's warranty.Now, I came to know from the Google nest community that this product has been discontinued.So my questions are 1)D...

comtel1457 by Community Member
  • 1128 Views
  • 16 replies
  • 0 kudos

Chromecast tv

I had the first gen Chromecast and it worked perfectly for years then about a year ago suddenly I just had no sound one day. I thought maybe it has reached its use by date as it was getting old so i threw it out. Yesterday I bought the new one and se...

Bud101 by Community Member
  • 170 Views
  • 1 replies
  • 0 kudos

Youtube TV menu speed

I've installed the device for my mother and while she loves it, when using the menu on Youtube TV it will often time-out before she can make her munu selection. Is there a way to address that so that the options at the bottom of the screen stay aroun...

Lolguy by Community Member
  • 174 Views
  • 1 replies
  • 0 kudos
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