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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

Chromecast with Google TV Voice Remotes will not Update Firmware

I am still having the same issue as the post I made in this link ( Chormecast with Google TV Voice Remotes will not Update Firmware), but it was locked before I could reply as I was out of town for the week. My remotes still fails to update from firm...

GaryGFL by Community Member
  • 3 replies
  • 0 kudos

Chromecast home page not loading

The homepage for my Chromecast is not coming up when I turn it on. It was working fine in the morning, but when I turned it on in the afternoon I just got a blank screen.I can get into apps using the Google assistant, volume, mute and power buttons s...

Timmy-p by Community Member
  • 2 replies
  • 0 kudos

only two chromecasts show up for speaker groups out of three

I have three chromecasts with Google TV all purchased at the same time. All three are connected to Google home. When I go to create a speaker group, only two of them show up. All three of them are on the same Wi-Fi network. How do I resolve this? Ple...

dkmonroe by Community Member
  • 4 replies
  • 0 kudos

Installing the

I need a help to install my device

Dididodi by Community Member
  • 3 replies
  • 0 kudos


hello Has anyone received the update on chromecast HD with command? Did you solve the live stream problem??

Lanzo by Community Member
  • 4 replies
  • 0 kudos

Green dot in the top right corner of the screen

So about a month ago, a green dot appeared in the top-right of my screen while I was watching TV shows on it. At first I thought it was the same green dot that appears on my Pixel 6 Pro whenever the microphone is being used, so I began to troubleshoo...

Google tv audio cutting every 60 seconds.

Hello,I'm having issues with the Google tv device that nomatter which app I am streaming the audio cuts of for a second or two every 60 seconds or so. Tried with YouTube, amazon prime, HBO, netflix.. all of them presents the same issue.This older pos...

tutudias by Community Member
  • 2 replies
  • 0 kudos

Constantly need to reset Google TV

Most times I select the Google TV as an input, I need to power cycle it for there to be video and audio output. Usually, I select the HDMI output and there is no output, but the white light on the Google TV is on. It happens every time after not bein...

Need to reset chromecast every day

Hi everyone,I have a chromcast 3d gen, had it for 7 years now.Been working great until like a month ago,Everytime I turn on the tv, 1 to 3 times a day, I need to reset the chromecast to be able to cast. If I try to cast it just loads but after a rese...

Emmdjej by Community Member
  • 12 replies
  • 0 kudos
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