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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11107 Views
  • 0 replies
  • 8 kudos

iPhone won’t connect to chromecast on campus internet

Hello I can’t get my iPhone to connect the wireless internet to chrome-cast I keep getting this message Family room tv may be set up, but we could not communicate with it from your iPhone. Make sure that you have enabled local network access in your ...

Mft by Community Member
  • 376 Views
  • 5 replies
  • 0 kudos

Chromecast Device

I am researching Chromecast devices . I only need it for casting and mirroring but do want the highest picture quality. Which device should I purchase

DONNIE89 by Community Member
  • 462 Views
  • 6 replies
  • 0 kudos

Chromecast only casts to 1 tv

Android phone. Used to give me choice between 2 tvs- bedroom and living room. Now only choice is bedroom. VERY frustrating. Can anyone help? Thanks.

BigLou by Community Member
  • 228 Views
  • 3 replies
  • 0 kudos

Chromecast with Google TV (4k) Audio Skipping

I have two Chromecast with Google TV's (4k) connected to Samsung sound bars (Q80R and Q900A). There is a frequent audio skipping issue that is encountered when watching content through multiple native apps such as HBO, Netflix, and Hulu. When watchin...

gellson by Community Member
  • 2021 Views
  • 14 replies
  • 2 kudos

Resolved! Playing videos on my phone on my TV instead

I am uncertain if this is the proper forum for my question but this is where Google directed me.The submission form requires that I pick a product that I do not have so I chose Chromecast (1st Gen).I have Pixel 4a, a TV with an HDMI hookup but no Wi-...

Meso by Community Member
  • 408 Views
  • 3 replies
  • 0 kudos

Can’t install HBO Max

When trying to install the HBO Max app from the google play store it says “Your device isn’t compatible with this version”. Tried factory reset, but it didn't resolve the issue.I have latest software installed and I'm not on VPN. It just won't instal...

Anonymous by Not applicable
  • 961 Views
  • 8 replies
  • 0 kudos

Searching for accessories

Trying to set up a new chromecast. Keep getting to following see picture. I can’t go through set up at all. Tried restarting etc. any ideas? Took the picture from someone else had the same issue. It also unpaired the remote each time Thanks.  

32673360-EE9D-4453-B91F-17931B24E440.jpeg
Hefd by Community Member
  • 1432 Views
  • 8 replies
  • 0 kudos

Chromecast with Google TV won't autoplay Netflix next episode

When we had the old chromecast (without google tv), casting from our Android's Netflix app was a breeze, and never had an issue with autoplaying next episode. We recently got the Chromecast with Google TV (4k), and its been quite troublesome to use. ...

pshyong by Community Member
  • 1067 Views
  • 3 replies
  • 0 kudos
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