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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11008 Views
  • 0 replies
  • 8 kudos

Connecting first gen chromecast

I recently found my old Chromecast and have tried connecting it via the app. I have followed all of the steps to set it up but the app can’t find my device. I have tried factory resetting it but nothing seems to be working. Is anyone able to give me ...

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Chromecast doesn't transmit SSD

Hi, I can't connect to my Chromecast. I've got my Chromcast plugged into the TV and it comes up with Chromecast front page, which is odd as I haven't given it any wifi details, also annoyingly I forgot to bring the remote controller (I'm at my in-law...

Broomster by Community Member
  • 311 Views
  • 4 replies
  • 0 kudos

list of bug since android 12 update on CCWGTV 4k

some x265 file stutter almost impossible to watch (on android 10 it was all smooth and good)When taking out LAN cable from CCWGTV from USB type c hub and connect to WiFi installed app icon rearrangeand vice versa. When trying to connect to VPN while ...

Chromecast remote not turning on TV

Chromecast remote doesn't turn on our TV (Sony KDL-48R510C). It can turn it off though once I turn the TV on with the TV remote. Our Amazon Fire TV remote was able to turn on the TV so I know the TV is capable of doing it (but it's not plugged in rig...

py915 by Community Member
  • 350 Views
  • 2 replies
  • 0 kudos

Chromecast remote won't enter pairing mode

Hello, I unpaired my remote and can't re-pair. New batteries, remote interacts with tv (power/volume functions) but not with Google TV, and light blinks when batteries are inserted. doesnt seem like i can factory reset either. Both the pairing mode a...

David911 by Community Member
  • 398 Views
  • 3 replies
  • 0 kudos

Cannot Install Youtube in Chromecast

Hi, I have 3 units of chromecast. All newly bought. For one, i cannot install Youtube app. Says not available in your country. You Tube is Available in Fiji. I have restored it to factory settings again and it says the same. Can you assist what is th...

AjFiji by Community Member
  • 273 Views
  • 3 replies
  • 0 kudos

Acessing the tv's systems

I'm wondering if it's possible to access the tv's systems with the Chrome cast remote. I want to set a sleep timer without resorting to my old remote. Thanks

DebbyS by Community Member
  • 339 Views
  • 5 replies
  • 0 kudos

Casting my mobile screen

Touch and hold the tile of the device you want the screen to cast to in google home. How do i do this? Am trying to cast a particular app from my mobile to android tv.Am not sure if my chromecast is of 1st generationPlease help.

Swetha by Community Member
  • 261 Views
  • 3 replies
  • 0 kudos

Can’t cast from ios

Hi There - about a week ago I lost the ability to cast from my iPhone to any of the chromecasts in my house. I reset the router, reset the chromecast, updated google home, and still can’t make it happen. I can connect YouTube to though Verizon fios b...

Hammjw2 by Community Member
  • 257 Views
  • 3 replies
  • 0 kudos
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