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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

BBC Iplayer freezing

HiI have recently bought a Google TV in the 4K version, mainly for the purpose of watching the solid 22 seasons of Top Gear. However there seems to be a problem the casting of the Iplayer. The image suddenly freezes for a good 4-5 seconds, then back ...

Sode16 by Community Member
  • 3 replies
  • 0 kudos

Chromecast and higher 5 GHz bands still broken

More than a year later and the upper 5 GHz bands are still broken/not working on Chromecast Ultra (fw version 1.56.281627). Earliest reports seem to be from more than seven years ago!?!Crazy that this is still an issue, as using a 2.4 GHz connection ...

Chromecast in Austria

Chromecast will not stream bbc iPlayer in Austria. I have vpn switched on. Boots out the programme after hitting play button. TV says waiting to cast, iPad/phone say casting, then it goes back to the start. Anyone able to help. I know I can’t livestr...

Audre by Community Member
  • 6 replies
  • 0 kudos

chromecast not streaming cameras thinks camera is off

I have a Chromecast with Google TV 4K and HD Same issue with both. When I try and stream from one of my Nest camera (wired) 2Gen using the voice assistant, it completes the request but I only see a screen with a broken camera. I can stream successful...

Chromecast 4k HDR EDID handshake with AVR

HelloEverytime I restart my TV (LG) and AVR (Denon S660H) the Chromecast fails to set its resolution to 4k - defaults to 1080p.My TV is set to ultradeepcolour. AVR set to 4k extended or 8k extended.My cable is 48gbps certified.When I connect the chro...

bss_cc by Community Member
  • 11 replies
  • 0 kudos

Google TV HD is unresponsive at boot

My chromecast with Google TV (HD) doesn't load. It's stuck at the Google logo. I tried:- restarting after leaving the device unplugged for hours- Hard reset. The light on the unit turns white, but still unresponsive at the same point in the boot proc...

Wouter84 by Community Member
  • 10 replies
  • 0 kudos

Chromecast won't connect to any WIFI

After a few years the Chromecast stopped connecting to the internet, so I factory reset it and now it won't connect to any wifi. I've tried 3 different routers, hotspot on a phone, I've tried setting it up with an Android device, an IOS device, movin...

Selym by Community Member
  • 6 replies
  • 0 kudos

Can’t connect google tv to google audio speakers

I just got Google TV with Chromecast to replace my fire sticks in hopes to connect it to any one of my 13 google speakers through the house, but it sounds like that’s not possible except through Bluetooth (which sounds really bad). Is this true that ...

Winger by Community Member
  • 2 replies
  • 0 kudos
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