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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 7 kudos

google tv tcl

this is one of the worst tv's I have ever owned in my life. I am in an area where it is exfinity cable and the damm tv tells me I can not watch my tv shows on cable because it does not support exfinity, I mean what the hell. if this problem is not fi...

Wi-Fi connection fail. I've tried everything

Hello there,So... I have a Chromecast Ultra that has worked before. I haven't changed anything and suddenly it doesn't connect to my home wi-fi.- Restarted everything several times.- Even "rebooting" the CC by pressing the button on the side and star...

Chromecast not recognized by google home

Changed router and trying to get chromecast back up and running on home wifi. Google home cant find chromecast. I’ve unplugged then did a factory reset. Google home still can’t find chromecast 3rd generation. Now what to do?

Norma by Community Member
  • 6 replies
  • 0 kudos

Netflix won't play 4k

After update my Google Chromecast. When I open Netflix it will not play 4k. I get a play back error. I tried everything.

Mike0726 by Community Member
  • 3 replies
  • 0 kudos

Issue with video after update to android 12

I have 2 Devices Chromecast 4.0 (4k version). After last update to android 12 there is problem with app Play now ver. 1.14.2. . Video freezes the picture every few seconds. on another devices with android tv 9.0 and the same play now version this pro...

Chromecast remote

@MrVaccaWhen using the remote to turn volume up and down whilst watching YouTube and prime video live sports it causes stuttering.

Jamesed76 by Community Member
  • 5 replies
  • 0 kudos

Gay Movie Recommendations

How do I STOP Homosexual Movie Recommendations and images, from appearing on my Chromecast with Google TV, home screen? I find it VERY offensive. I am Christian. I have children. I do not want this offensive, disgusting crap, of 2 men that's about to...

Hook215 by Community Member
  • 4 replies
  • 0 kudos

Chromecast stuck in Facebook

My cast locked up while viewing a video for Facebook into my Samsung smart TV. I had an icon to stop casting, but when I tapped it over and over again, nothing would happen. I've watched every video, read all the tips and tried them all and nothing w...

Reva1 by Community Member
  • 4 replies
  • 0 kudos
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