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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10385 Views
  • 0 replies
  • 8 kudos

Resolved! horribly choppy audio streaming from spotify to chromecast

Setup: Google home with 1x chromecast, 2x nest audio, 1x chromecast-enabled soundbar (polk); android via pixel 5aIssue: streaming music on spotify to chromecast either via spotify connect or screen cast on pixel produces choppy, laggy, gappy sound th...

tg7 by Community Member
  • 1285 Views
  • 5 replies
  • 0 kudos

Disney+ Error Code 83 on Google TV

Have someone know a fix for this "Error Code 83" problem yet, on Disney+ and Star+? I was never able to get any of my 2 Chromecast with Google TV to work until now. I have tried literally everything possible and even Disney+ Help Center doesn't know ...

Rubens58 by Community Member
  • 366 Views
  • 3 replies
  • 0 kudos

Streamer log in

Hi! I am setting up streaming apps on my new Chromecast. I pay for Paramount Plus and Peacock with my Apple account credentials on Apple TV. Now I’m trying to log into these apps on Chromecast and my Apple credentials don’t work. Is it possible to ma...

Klinenyc by Community Member
  • 219 Views
  • 3 replies
  • 0 kudos

Attenuated volume when casting from Amazon Music to CCA

When I cast music from my Amazon Music app to my CCA the volume is attenuated. When I connect to the CCA to cast the notification sound is at the correct volume level. Also, when I select "Cast my audio* and play from the Amazon Music app (or anythin...

Resolved! My Chromecast keeps showing "Y2V5" error

I am using it with a roku tv. TV is updated, i checked the wifi connection, and ive rebooted this stupid thing multiple times. Pls help. The only thing it shows is a screen saying "Y2V5 error" and "Can't connect to Wi-Fi".

Chromecast cutting out

my Chromecast with Google TV cuts out to a black screen momentarily, flashes a box that says "HDR" in the top right corner of the screen, and continues playing. Or stops playing and says video unavailable. I thought it may be the Chromecast so bought...

MWagstaff by Community Member
  • 557 Views
  • 7 replies
  • 0 kudos

Unable to download the Viki Rakuten App

I just bought the new Chromecast for my TV and I can't download the Viki Rakuten app. I couldn't find it in the app store and it is saying that the app is not supported by the latest version and won't let me download

ttrinh163 by Community Member
  • 396 Views
  • 2 replies
  • 0 kudos

What is the point

I can't see the point in using this community section as I can't see answers to the question

Peterzem by Community Member
  • 321 Views
  • 4 replies
  • 1 kudos

Remote not working

My Chromecast remote won’t work. only the volume buttons work. Is there an answer for this. ???

TT4 by Community Member
  • 291 Views
  • 4 replies
  • 1 kudos

Google stored photos on Chromecast

HelloWe would like to know how to set the settings to cast our photos from our Oppo mobile onto our TV through ChromecastCheers

possie53 by Community Member
  • 655 Views
  • 9 replies
  • 0 kudos
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