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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11141 Views
  • 0 replies
  • 8 kudos

Local country apps not installing

Trying to install local TV Media Apps and I am getting an error that says "Your device isn't compatible with this version." when trying to install ABC iView, 10 Play and Stan.Anybody got a fix for this?

Jitomatic by Community Member
  • 423 Views
  • 3 replies
  • 0 kudos

Connecting chromecast

same sort of problem with connecting my chromecast.changed my wi fi password and finding it impossible to now connect my chomeast.keep getting"unable to connect,"

Mitch67 by Community Member
  • 390 Views
  • 4 replies
  • 0 kudos

Chromecast Google TV stuck on G logo on startup

Greetings,My Chromecast with google TV - 4k stuck on G logo on startup.It happened when I disconnected from one TV and connected to another tv, after powering on stuck at G logo.Tried hard Rest but the white solid light will not blink or change to ye...

dmbhat123 by Community Member
  • 854 Views
  • 10 replies
  • 1 kudos

No audio on sonos beam when casting from chromecast

I have:Chromecast gen 2Sharp TV model LC-46D64USonos Beam gen 2 connected to TV using optical port (no HDMI ARC port on the TV)Issue:When I cast to my TV I get no audio on the soundbar.I can get audio using the TV's built-in speakers. I can get audio...

Pedanza by Community Member
  • 1859 Views
  • 12 replies
  • 0 kudos

Resolved! pluto channel integration

I have chromecast with google TV. On one set, live guide integrates pluto and philo stations into the live tv guide. On another set, it does not. I have 2 more sets to set up and I want to know all is well before I ditch cable. Any help is greatly ap...

SteveKit by Community Member
  • 453 Views
  • 4 replies
  • 0 kudos

Pair with headphones

Hi, I can't pair my soundcore lite q35 by bluetooth with Chromecast. The software detects them, but they don't want to pair. Tried also on Jabra 75 Elite. Also didn't work.

Piwko by Community Member
  • 577 Views
  • 7 replies
  • 1 kudos

Recover a deleted chromecast device to home

While trying to change my new wifi to my old Chromecast I accidentally deleted. I need it to factory reset but I deleted. I can't recovered. I wanted to set it up again and it tells me that that device is already being used that i need to factory res...

Mo24 by Community Member
  • 2203 Views
  • 6 replies
  • 0 kudos

Chromecast help

I have an old Chromecast device, I factory reset it because I was unable to get access to the account it used to be on. My tv is now on the screen that tells me to download the Google home app, which I did, but my app isn’t picking up that there’s a ...

Bish7565 by Community Member
  • 347 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast remote stopped working

Welcome. Suddenly after night my Chromecast remote stopped working. Unpaired it from Chromecast, reseted cast, tried to reset remote.Holding home button while putting batteries doesn't work, as white light disappears after a while instead of blinking...

Kicksaw by Community Member
  • 997 Views
  • 4 replies
  • 1 kudos
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