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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10383 Views
  • 0 replies
  • 8 kudos

Can't get Spectrum App on new chromecast streaming device

I installed Chromecast on my 4 year old dumb Android TV (Supersonic brand) and can get all my usual apps such as Netflix and Hulu. But my Spectrum TV app is not available to install. Spectrum says that Chromecast supports the Spectrum app. I can cast...

Anonymous by Not applicable
  • 1831 Views
  • 3 replies
  • 0 kudos

Built in CHROMECAST

I bought a SONY BRAVIA smart tv, with built in CHROMECAST last week. When I try to cast my IPTV from my new IPAD, it does cast, but closes after app 5 seconds. Can anyone help?

FJHANNITY by Community Member
  • 249 Views
  • 3 replies
  • 0 kudos

Can't set up Chromecast

Hi, I have had my Chromecast working for years without issue. However, I recently changed wifi network. I tried to get it working again but Google Home won't recognise it. I tried all of the trouble shooting advice to no avail. On the TV screen it is...

Aisling by Community Member
  • 513 Views
  • 5 replies
  • 0 kudos

Only Youtube is pixelated on Chromecast 4K

HiMy connexion speed is OK. When i try the 2nd generation of chromecast, youtube works.I can cast it from phone without problem.But when i try with the new chromecast, i cant see the picture (i see only lot of pixels).If i try the youtube app from Go...

enpix by Community Member
  • 311 Views
  • 2 replies
  • 0 kudos

Chromecast with Sony AV receiver cannot play over speaker group

Hello,I connected my Chromecast to my Sony AV receiver over the hdmi DVD slot. I can hear music over the 7.1 system (TV off) alone, but when adding to a speaker group with my nest speakers I can no longer stream music. I checked that all appliances a...

AngelY by Community Member
  • 279 Views
  • 3 replies
  • 0 kudos

Can't cast phone screen

Hi I can't cast from my phone screen. Only reason I bought chromecast was coz I want to watch BBC maestro course on my TV.Instructions fell at 1st hurdle as there is no "Google play services" listed in my apps to turn on microphone permissions. Is th...

Qlqlp by Community Member
  • 506 Views
  • 4 replies
  • 0 kudos

Cannot select another Google account

After installing my chromecast with google tv on my personal account, i added my friend´s google account.In the accounts menu I can choose my own account, configure a child account and I see my friends account.However when I select my friend´s accoun...

EduoardP by Community Member
  • 462 Views
  • 9 replies
  • 0 kudos

Chromecast tv 4k disconnecting Wifi

My Chromecast 4k is intermittently disconnecting from wifi.I read other posts that recommend resetting my router...but my other devices stay connected just fine!Why is only my Chromecast having this problem and how do I fix this?

Mcol by Community Member
  • 290 Views
  • 3 replies
  • 0 kudos

Changing internet providers

Hi, I have Chromecast on my dumb tv in my bedroom and just changed internet providers. When I turned my tv on it says ‘can’t connect to wifi’ how do I connect my new wifi to my chromecast

Mi marca de TV no aparece en la lista de Chromecast

Buenaaass. ¿Alguien podría decirme que marca de tv es compatible con mi tv marca ICARUS de 49" para poder configurar el control de remoto de Chromecast?. No aparece en el listado de marcas de tv.

Lucia1 by Community Member
  • 2154 Views
  • 3 replies
  • 0 kudos
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