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Chromecast with Google TV Now in HD or 4K Read more

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New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

No Control of Chromecast with Google TV

I fear this will be a long story.Had a Chromecast (CC) with GTV 4K for almost a year. Lost the remote a few months back so using the app instead.Recently (last week or two???), I have lost control of the CC other than On and Off. When I open the home...

Need to turn off random mac address on Chromecast with Google TV

Connecting to the WiFi in my building requires entering the WiFi Mac address into a database which creates a password based on the Mac address. The Chromecast with Google TV creates a random Mac address for every connection attempt. It won't show me ...

anderwell by Community Member
  • 5 replies
  • 2 kudos

Resolved! Chromecast 2nd Gen Casting blurred images of live news feed

Suddenly my Chromecast 2nd Gen is casting blurred images of live news feed to my TV. Has the firmware recently changed? Has the Chromecast reached its end of life? Do I need to buy a new one?I tried resetting, unplug, restart etc. Nothing is working....

AZMom241 by Community Member
  • 5 replies
  • 0 kudos

Side by Side TVs with Chromecast

I have two TV's side by side that I watch different games at the same time. I am thinking about using Chromecast now that NFL Sunday ticket will be switching to YouTube TV next year but I need the TV's to operate independently from each other with th...

K-bopper by Community Member
  • 4 replies
  • 0 kudos

chromecast connection to a pixel pro 7

I purchased a chromecast HD, that's all it says on the box. No generation stuff. If I chose the wrong generation, so be it. It's the $28 version. Anyway. I plugged it into my smart television, a samsung 8. It's in HDMI 3. Only location left to choose...

redrider by Community Member
  • 3 replies
  • 0 kudos

Untrusted device

Not able to cast any device to Android tv. Mine is Thomson 55 inch smart Android tv Showing as " this could be caused by outdated device firmware"Android version: 9Kernel version: 4.9.113Chrome cast built in version: 1.61.329909

imran71091 by Community Member
  • 4 replies
  • 0 kudos

Talkback problem

Hi there,I just finished setting up my new Chromecast 4k,but the voice assistant is driving me mad.Talkback is disabled,but it still talks with any search results.Is there some way to disable this entirely ?.CheersVinny

Vinny1967 by Community Member
  • 2 replies
  • 0 kudos

Chromecast "cannot reach internet" error when trying to connect to Wifi

I have opened a new Chromecast with Google TV 4K device. Trying to set it up, but it is stuck in network setting. Any Wifi network I try to connect, it is giving "Cannot reach internet" and goes back to network settings. Tried restarting the router. ...

Syna by Community Member
  • 3 replies
  • 0 kudos

Chromecast error

I have to factory reset my device often because netflix or Disney+ doesn't work often. They work until the movie starts. Then an error occurs. and only reboot helps.

Emil877 by Community Member
  • 3 replies
  • 0 kudos
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