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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 9 kudos

Can’t cast to Tv from iphone

Hi. I can’t see the cast icon on bbc iPlayer website. What’s a way I can cast my phone screen to my tv? I can’t download the iPlayer app as it isn’t showing in App Store. I have a bbc iPlayer account and a paid chrome casting app on my phone. Can’t g...

KKDD2020 by Community Member
  • 4 replies
  • 0 kudos

Can’t communicate to chromecast from iPhone

Hi, Can’t communicate to chromecast from iPhone. I don’t get past the message: “could not communicate with chromecast”. Changed recently from wifi provider. Please advice Thank you

Sofiad by Community Member
  • 4 replies
  • 0 kudos

Stops casting after an hour

Multiple issues casting from Hulu and casting from other websites across several devices. Rebooted router, factory reset on Chromecast and it still happens. Hulu app at least plays for a little over an hour before it stops casting. Other websites it ...

Khimba29 by Community Member
  • 11 replies
  • 0 kudos

Google TV in South Africa

Good morning and Happy New Year I got my Chromecast with Google TV yesterday and all my apps are working and Incan stream on them all. But the For You, Movies and Shows tabs are not showing. As well, when it go to the My Services section in Settings ...

SexyVexy by Community Member
  • 4 replies
  • 1 kudos

Chromecast Remote volume mute and input change not working

Just recently my Chromecast remote stopped controlling the volume on my LG C2 tv. I can set them up and they work fine for a short period of time but then they just stop working? Very strange. Also after they stop working if you press the volume mute...

Jamie_G by Community Member
  • 7 replies
  • 0 kudos

How to set up 2 Chromecast with Google TV on 2 TVs

I have the first Chromecast with Google TV connected to the basement TV. I recently bought a second Chromecast with Google TV to attach to my brother's room's TV. How would I go about setting it up so that both TVs can use it to watch streaming movie...

Dex2c by Community Member
  • 3 replies
  • 0 kudos
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