Showing results for 
Search instead for 
Did you mean: 

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

davidking by Platinum Product Expert
  • 0 replies
  • 6 kudos

Sound issues

I was told by a Google tech that the Chromecast+TV dongle is not compatible to plug into my AVR and should only be plugged into the TV itself. I'm having sound issues while watching Youtube TV. any advice is greatly appreciated

madler2u by Community Member
  • 3 replies
  • 0 kudos

Chromecast built-in not detecting in Windows 11

Hello,I have a Android TV (Freebox POP Player) with a built-in Chromecast, and it is not working with my PC (Windows 11 with two Intel Celerons with the base Intel Graphics card) but why, in the family PC it works, 1/10 times, but here it not detecti...

Ninai by Community Member
  • 3 replies
  • 0 kudos

Chromecast disabled sign-in capabilities???

When casting from the youtube app using chromecast, users are no longer able to sign-in to access their premium features. The error message simply says that you can't sign in but can continue to use the product as a guest. This means that people who ...

Chrystal by Community Member
  • 3 replies
  • 1 kudos

Resolved! usb hub - Cant see storage

Hello,Storage on my Chromecast was getting full constantly, so I bought a USB hub to add an SD card/USB flash drive.I bought chrome cast turns on fine but...

wowartic by Community Member
  • 9 replies
  • 0 kudos

My chrome cast remote won’t work

My chrome cast batteries die. I tried to change it putting a new alkaline batteries. But it doesn’t work. What should I do?

Amani by Community Member
  • 2 replies
  • 1 kudos

Resolved! Projector auto restart after turning off the projector

i am connecting the viewsonic m2e with the chromecast with google tv. When i turn off the chrome by the chrome remote and then i turnoff the projector by the projector's remote. The projector will auto restart again... I cannot turnoff the projector ...

fei by Community Member
  • 3 replies
  • 0 kudos

Help with Chromecast setup please

Simply upgrading from Chromecast 1st generation to 2nd. Went through most of install without a hitch. Showed my wifi I believe followed by 9192 on tv screen. Google Home app on phone then said something to the effect of there may be a problem. I also...

Lkncareys by Community Member
  • 3 replies
  • 0 kudos

cast contol

when casting either Netflix, Hulu or Amazon a movie or tv show, i see on my tv, but have no control to pause, stop. Bar at bottom of screen doesn't show it playing. forward arrow frozen.

pinto1212 by Community Member
  • 6 replies
  • 0 kudos
Top Kudoed Users