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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV HD - Now Available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

Resolved! 2014 chromecast is not working after many years of good service

My chromecast was bought 8 years ago (2014). Was working fine now we've moved house and I can't set it up despite using google device utility app and the google home app. I've followed all the steps but once I connect to the device's wifi the utility...

Probleme de connexion à mon chromecast

Hello I am told make sure that your mobile device and your chromecast are connected to the same wifi network or disable the isolation of the access point, BUT HOW TO DO IT PLEASE?

Resolved! lyrics

HiI would like to see Spotify lyrics on my TV when playing a song. I can get them on my phone but I cannot get them to cast to the TV.I would appreciate assistance with this.ThanksRobyn

Robyn7980 by Community Member
  • 4 replies
  • 0 kudos

Resolved! Setup remote with AV and TV

Hi! I've just setup my new Chomecast with Google TV and all works fine going through the process. The remote will control both the Samsung TV and the Pioneer AV home entertainment centre.The problem is that I don't know how to switch from control of ...

Resolved! Chromecast not connecting

I had no trouble with setting up the Chromecast until I had to connect the wifi, it saying that something went wrong and to enable local network which I’ve had on the same time and have tried multiple times. The Chromecast is brand new

Chromecast connexion

Hello, I recently moved and I’m trying to connect my chromecast to my new wifi but it doesn’t work, I tried to renoot it but it’s still not working. Any idea what would be the problem?

SophiaR by Community Member
  • 20 replies
  • 0 kudos

Resolved! Multiple streaming services

Hi, could anyone please let me know is it possible to add accounts for streaming services to Google tv which are registered with a different email address than the one used to set up the account ?Eg can I add my Netflix and my partners Disney+ (set u...

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