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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

Resolved! Chromecast Not Connecting

I'm the last few days, for some reason my Chromecast is not connecting to the internet even though it shows connected to my WiFi with an excellent signal. If I switch it on and off it will connect for about 30 seconds before dropping off.I have done ...


Chromecast with google TV connectivity problem

I'm using 3rg Gen & NEW Chromecast DEVICE with google TV. It installs successfully but just at he end it displays message " google Chromecast need to be allowed network access to cast on this network)". Then when I'm using Home app it displays messag...

BurneyEra by Community Member
  • 7 replies
  • 0 kudos

Resolved! Chromecast with Google TV Died

The device has worked for a few weeks and this morning I went to turn on the TV and there was no signal. I restarted the Chromecast (unplug for 1m and replug), I tried different HDMI ports, I tried a different TV, and nothing worked. The light on the...

Chromecast remote

My dog chewed my chromecast remote. Can you purchase a new remote seperate?

Ange111 by Community Member
  • 4 replies
  • 0 kudos

Screen mirror

My phone keeps getting disconnected from google Chrome screen cast almost as soon as I use it, what am I doing wrong.

Chromecast 4k Constantly Resetting Itself - Heat? Return?

I bought a sky blue Chromecast 4k in June. Within the last month or so it has started constantly resetting itself. I've tried unplugging it, plugging it back in, letting it rest, turning it off for hours--nothing is solving the issue. I suspect it's ...

Stuck on G screen won't factory reset

My Chromecast froze today, rebooted and has been stuck on the g logo ever since. I've tried multiple power sources, adapters and hdmis and it's all the same. My Chromecast is only 3 or 4 months old. It will not factory reset either. The unit boots, t...

izayap by Community Member
  • 5 replies
  • 3 kudos

Kids profile usb storage

I’ve been using a kids profile with the Kodi app to play movies loaded on an external hard drive so my kids can watch movies in my van on road trips. Some time in the last month or so, this broke. After digging into it quite a bit, it looks like exte...

Factory reset fails chromecast google tv

My Chromecast looks to be completely stuck. I cannot do a factory reset. All I get is a G on the screen.Loops like I'm not the only one.It's just over a year old.

Remote select button stopped working

I've been using Chromecast w/Google TV for quite a while, but recently the select button on my remote stopped working. I've had issues where I've had to go to settings and reset things before, but since it's the select button, I can't select the sett...

drrevis by Community Member
  • 4 replies
  • 0 kudos
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