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Chromecast with Google TV Now in HD or 4K Read more

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New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

davidking by Platinum Product Expert
  • 0 replies
  • 6 kudos

The RIGHT directional button on my chromecast voice remote stopped working

The RIGHT directional button on my chromecast voice remote stopped working today. I’ve tried replacing the batteries while pressing home to reset it. I’ve unpaired and re-paired it. I’ve restarted the chromecast and I’ve also pulled the power from th...

ADAD by Community Member
  • 7 replies
  • 1 kudos

Home app has no Settings icon

After updating my Home app on Android to Version, the Settings gear is no longer there.I cannot reboot my Chromecast 2 from the app.They are on the same WiFi and I can cast to it. I have tried rebooting both manually to see of the Settings ...

IreneR by Community Member
  • 11 replies
  • 0 kudos

Pin lock at start

Hello, I would like to set up a pin at the start of Chromecast so our kids don't automatically have access to the TV. Is this a possibility? Thanks

prashah80 by Community Member
  • 1 replies
  • 1 kudos

Chromecast video quality.....

Hello,I am casting from my chromebook to LG TV. I have mesh eero wifi, plenty of bandwidth. I can see very often that the video on the chromebook screen is perfect, yet the TV seems to drop into lower resolution quite often. Happens quite often and I...


I can cast my phone to it and the audio links perfectly, but there's a slight delay with the video on the TV. Is there a way to fix the delay?


Ok so basically, whenever a Chromecast is connected to one television, but the home meaning (Address of WiFi & multiple Chromecast devices) has other members connected to their devices inside of their rooms but, the device originally named in the Goo...

Resolved! Email replies bouncing

I've been getting suggestions to my problems with product but all my answers are bouncing back... my apologies to those who answered before but I'm not able to connect with you, sorry

Ericoz1 by Community Member
  • 4 replies
  • 0 kudos

Resolved! casting

i have a sony tv that has chromecast built in. im trying to use it with my chromebookOs who can i do so? or how can i mirror my chromebookOs with my sony tv

misha1 by Community Member
  • 3 replies
  • 0 kudos

Chrome cast set up stuck on G

Chromecast not seen by Google Home app. Chromecast SSID not showing up in WiFi networks. Device reset button does not reset - stays solid white. All I see now on my TV screen is the red/yellow/green/blue G. gracias!

Bpc by Community Member
  • 10 replies
  • 1 kudos
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