cancel
Showing results for 
Search instead for 
Did you mean: 
Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10388 Views
  • 0 replies
  • 8 kudos

Chromecast with google tv not updating to Android 12

I have two CCWGTV and neither of them is offering the Android 12 update. I even went as far as factory resetting one of them to see if a "clean" one would upstate but no success. I'm located in Australia. Any reason why I'm not receiving the update b...

JohnR1 by Community Member
  • 2310 Views
  • 16 replies
  • 0 kudos

Android 12 update broke 4k HDR for 4K projector

The chromecast google tv 4k is plugged into an enhanced format HDMI port on my Sony 7.2 receiver and uses ARC to connect to the projector. Before A12 update, it worked perfectly with 4K HDR content and the projector would auto-sense it and switch to ...

Can Chromecast send audio to Pixel 6 Phone, video to TV?

I have new pair of Signia Styletto AX7 hearing aids (HA's) that receive audio by Bluetooth from the manufacturers app in my Google Pixel 6 phone. Relevant specs for the HA's are: Bluetooth 5.2, LE, ASHA, Android 13.I have tested successful audio in t...

Prime Video is Performing Terribly (Long Buffer Times)

When trying to use the Prime Video app on my Google TV (4K Model), and selecting the show or movie I want to watch, the loading wheel will spin for almost 2 minutes before loading the content, and it will constantly have to buffer every few minutes o...

Resolved! Disney+ just has a spinning wheel w/ no errors

When I try to use the Disney+ app from the Google TV interface it starts to load, but never gets past the spinning wheel. I have left it for 30 mins and still just get the spinning wheel. I have tried:Clearing the app's cacheReinstalling the appReboo...

quincy by Community Member
  • 6194 Views
  • 21 replies
  • 0 kudos

CCGTV not Updating, Slow HEVC

Hello everyone. Having an issue updating 2 of my 3 CCGTV units to android 12. First one purchased shortly after release a couple years ago. Second and third purchased maybe a year and a half ago. All have same model number on back GZRNL. All markings...

to vote