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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

davidking by Platinum Product Expert
  • 0 replies
  • 6 kudos


Cast my screen not worked . The error is this device is not optimized for casting so experience may vary.Device - vivo mobile android 8 and realme smart tv android 9

Nirmal1 by Community Member
  • 6 replies
  • 0 kudos

Chromecast not casting some videos to TV

Hi there,yesterday our chromecast stopped casting certain videos from chrome-enabled websites (the MotoGP website specifically), it starts casting then changes to the black screen with the blue cast logo. It streams older videos (last weeks races) fi...

vitnry by Community Member
  • 3 replies
  • 0 kudos

Resolved! I can't install the Netflix app

Hi. I can't install the Netflix app in my Chromecast Google TV. When I press the Netflix button in my remote control, it says that the app is not available in the moment. What can I do? I live in Colombia.Thanks in advance.Esteban

lemoreno by Community Member
  • 7 replies
  • 0 kudos

chromecast with google tv cec volume control won’t work

i’m having trouble with the chromecast cec settings to control my denon avr (current model, supports google assistant). power on works perfectly, however neither volume nor input will work. i’m not concerned about getting in-n-out working, but the vo...

bri_ by Community Member
  • 8 replies
  • 0 kudos

Resolved! Chromecast

Cannot not work cast my screen. The error is device not optimized for casting so experience may vary. What can i do sir ?

Nirmal1 by Community Member
  • 2 replies
  • 0 kudos

What happened?

Two days ago my chromcast stopped working. Tried unplugging everything and starting over but hasn't worked.Tried a reboot, but that didn't work. Tried factory reset and that didn't work either. I am going bonkers trying to find the issue.HELP!!!Lrgma...

Lrgmarg by Community Member
  • 4 replies
  • 0 kudos


I can watch YouTube with audio and other things like Spotify but films on Netflix and Disney plus play but with no sound

Sambowman by Community Member
  • 4 replies
  • 0 kudos

Casting problem

My mobile not working it's connected but not playing

Krishna1 by Community Member
  • 4 replies
  • 0 kudos
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