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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11139 Views
  • 0 replies
  • 8 kudos

Hisense UG7 won't display my Google photos on screen saver

I have never been able to get Google Photos to display as the screensaver on my Hisense Ug7. It has built in Chromecast Android TV. It shows as an option in the home app and let's me select my albums, but they just won't display. It just continues to...

maxvale by • Community Member
  • 1659 Views
  • 10 replies
  • 0 kudos

Resolved! Unauthorized screencasting and device connection

I don't remember ever connecting my phone to a TV for screen mirroring except the one at home. I got a notification that someone was using YouTube and screencasting my phone. I can't figure out how to disconnect from the unauthorized TV and this is a...

Chromecast w Xfinity Stream iPhone app

I had a third gen chromecast that was freezing up whenever my xfinity stream iphone app froze. Home wifi is fast. Bought the newest chromecast. Wondering if that and streaming from chrome on a macbook or pc would be a good workaround, knowing that th...

pwcmurphy by • Community Member
  • 304 Views
  • 3 replies
  • 0 kudos

Google TV Ambient mode lost Google Photo option?

Made my own album in Google Photo for Google TV’s ambient mode. It was working until this morning. Any then the option to use Google Photo disappeared. Ambient mode only has “Art gallery” and “Experimental” as choices now. Bad updates? Did I do somet...

Hiba by • Community Member
  • 646 Views
  • 5 replies
  • 3 kudos

Casting Screen to TV has ended

Hello, I cannot Cast My Screen from the Home Application using a Xiaomi Poco Pro X3 Miui 13. All is updated to latest version. Volume works. "Cast my screen" starts, then immediately gives Casting Screen to Xxxx has ended, TV Screen is black, need to...

dabisaleh by • Community Member
  • 800 Views
  • 6 replies
  • 0 kudos

Amazon Prime Video not playing videos through GoogleTV

I'm unable to play prime videos through Chromecast with Google TV since upgrading to Android 12. I've performed all diagnostics I've found including a total reset of the Chromecast. I get the message 'Something went wrong' when trying to play video. ...

good4life by • Community Member
  • 1833 Views
  • 23 replies
  • 1 kudos

Resolved! Cannot launch iPlayer on CC with Google TV

This week I setup a new Chromecast with Google TV. It appears to work fine, except for BBC iPlayer. The iPlayer App is not listed in the play store. There are some programs listed as suggestions which are on iPlayer. When I select one of these and la...

SimonAJ by • Community Member
  • 22076 Views
  • 58 replies
  • 7 kudos
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