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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11098 Views
  • 0 replies
  • 8 kudos

No HDR10 on A12

On a chromecast with google tv, with the update to a12 I don't have hdr10, dolby vision works fine but hdr10 doesn't work in any application.Any advice?

RRamos by • Community Member
  • 423 Views
  • 3 replies
  • 0 kudos

No settings after update Android 12

Hi.Just updated to Android 12. Now i can't enter my settings, just a grey screen for about 10 seconds and then back to main screen.Any idea why?How do i fix this?

atlealex by • Community Member
  • 290 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast app on tv

I've got Chromecast working fine, I just want to install ROH app on Chromecast on tv now, which I've half done but it asks me to go to ROH org.uk/pin and enter a code on phone or laptop to connect them, but that address only takes me to ROH shop.. I ...

Resolved! Poor sound quality

I’m having muffled sound through my television speaker it’s okay with YouTube and Spotify but when using Amazon Prime and Netflix and Disney I’m finding that the sound is muffled anyone have any answers?

Chromecast’s displayed time

I purchased Chromecast last week at a Toronto area Staples store. It refuses to display the correct time for my Toronto area timezone, from my iPad Pro. It always wants to use Vancouver time instead - 3 hour difference?! It doesn’t matter if I select...

Phlurim by • Community Member
  • 483 Views
  • 8 replies
  • 0 kudos

Cannot pick power for remote

I am trying to move my chromecast to a new TV. Volume setup and input setup work as expected. Power, takes a moment, and then it says "Unable to reach Google servers". Is a server down?

Towt by • Community Member
  • 1519 Views
  • 17 replies
  • 0 kudos

iPhone won't connect to Chromecast

Basically, Chromecast used to work fine, I went on a holiday overseas (where I updated my iphone software) came back and I can't connect to Chromecast.Chromecast comes up on all my streaming apps but when I try to stream to it, either the app crashes...

scottmacc by • Community Member
  • 457 Views
  • 6 replies
  • 0 kudos

Resolved! Chromecast won't connect to wifi at night

My chromecasts have stopped connecting to wifi but only after about 6pm. They connect fine during the day but at night they stop connecting and I can't get them to connect. Ive tried re-setting the chromecast and this doesnt work either. It can find ...

Cced by • Community Member
  • 349 Views
  • 4 replies
  • 0 kudos
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