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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 7 kudos

Resolved! Still cant switch accounts ccwgtv

For a couple months now since youtube updated I am no longer able to switch between my two accounts. I only have the option to choose my main one or delete my alternate one. This is apparently fixed with profile switching but it appears I still do no...

Link575 by Community Member
  • 12 replies
  • 0 kudos

Issue with PLEX and subtitles disappearing

I've been having this strange problem for many years now when I watch literally anything on my Google Chromecast with TV streaming device, or by using the built in SONY TV Android interface (this happens on both).I always watch with subtitles turned ...

SpeedGeek by Community Member
  • 8 replies
  • 0 kudos

Wrong language

On screen language is wrong. How do I change it?

fts by Community Member
  • 3 replies
  • 0 kudos

Chrome cast built in not found on google home

Hello all , I am trying to set up my chrome cast built in ( came with the Mi tv stick ) however I’m not able to find the device on the google home app. Thanks In advance

Jiryes by Community Member
  • 3 replies
  • 0 kudos

Chromecast qont communicate on the last step

So I'm setting up a new chromecast and everything is running smoothly until the final step - the WiFi. It refuses to connect and keeps saying "unable to communicate with your chromecast". There's no advice at all on how to solve this. I've restarted ...

Honk120 by Community Member
  • 4 replies
  • 0 kudos

Chromecast found. Needs to be activated before setup

I've had this Chromecast connected previously.I factory reset the Chromecast my pixel 6 is connected to my normal wifi . This Chromecast was previously connected to a Verizon jet pack and now I have a new one same model but different jetpack. I open ...

Jester3939 by Community Member
  • 3 replies
  • 0 kudos

Chromecast keeps rebooting

Every 15 minutes or so my chromecast w google tv reboots. I have it Powered to wall and I've tried switching hdmi ports. Nothing is working.

Jarrington by Community Member
  • 10 replies
  • 0 kudos
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