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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

davidking by Platinum Product Expert
  • 0 replies
  • 6 kudos

Using ABC iview, Stan on Chromcast with Google TV

I have purchased this Chromecast device in Australia. The box states Stan, ABC ivieq , 9Now and 7+ are available in Australia only. I live in Australia. I am in Australia now and I cannot add these apps to Chromecast. The message is that they are onl...

Katehk by Community Member
  • 3 replies
  • 0 kudos

Chromecast start volume too loud

When I start Chromecast the volume is at 100% which is too loud.This is very annoying. The volume should be at the level when the device was turned off, but never at maximum.

fkbreitl by Community Member
  • 1 replies
  • 0 kudos

How to stop casting to my TV on YOUTUBE.

I stay in an apartment building where we share the same WiFi network. One of my neighbour(s) keeps connecting to my Sony KD 55X85J Android TV on YOUTUBE. It's so annoying as I keep getting disturbed where by the TV automatically plays something from ...

Chromecast cannot be found

I factory reset my Chromecast and go through the normal steps. At the last part I get an error, 'Connect to the same WiFi' - Your Chromecast was setup successfully but can't be found. Make sure your mobile device and Chromecast are on the same WiFi n...

Chromcast Verification Email

Hi All,probably stoopid and doing something wrong but ... Trying to set up a new chromecast with Google TV (which I didnt actually want - the Google TV part). I can get as far as verifying the google account but I have been waiting almost 2 hours and...

CCGTV won’t install apps

I’m having a similar issue to I’ve tried clearing cache and the suggested but nothing is working. Some parts are unclear and maybe that’s where my issue is:1)...

dar3k by Community Member
  • 5 replies
  • 0 kudos

Chromecast is Frozen and will not Reboot or Reset

My Chromecast (with Google TV 4K) is frozen on a black screen with the Google logo. Multiple attempts at rebooting and physically resetting don't achieve anything and I cannot access anything else.

Tyrarmoody by Community Member
  • 10 replies
  • 0 kudos
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