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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

Chromecast audio unsynced in ZDFMediathek

Hi,I hope you can help me. Audio works perfectly with all apps, but when streaming with ZDFMediathek, audio is out of sync. Audio comes ahead of picture.I have already set the maximum audio delay (200ms) but it's insufficient... audio still comes up ...

Hugo555 by Community Member
  • 7 replies
  • 0 kudos

Chromecast tv screensaver

I can not get past the screensaver. My remote will scroll thru screensaver photos, adjust volume, but I can not get past it and see icons like Netflix etc. I can not cast from android phone.

Brent1 by Community Member
  • 3 replies
  • 0 kudos

Chromecast Remote Mute Button Problem

After adding and setting up my Zvox soundbar, the mute button changes input, (the input button works properly) . How do I fix this?

Angst by Community Member
  • 3 replies
  • 0 kudos

TV source icon got Chromecast has changed.

When I 1st set up Chromecast on my Samsung TV, the source list showed a white "Chromecast" icon. Yesterday, I was casting Prime Video from my Samsung tablet to the TV. Suddenly, it was like the connection was broken and both my tablet & TV were casti...

DiverDave by Community Member
  • 0 replies
  • 0 kudos

How to reconnect wifi

We have recently changed our wifi connection. We tried to use chromcast but it would not let me update the new wifi connections.Keeps telling me that "there is problem communicating with chromcast". Please tell me the solution to this issue.

Rao22 by Community Member
  • 3 replies
  • 0 kudos

The RIGHT directional button on my chromecast voice remote stopped working

The RIGHT directional button on my chromecast voice remote stopped working today. I’ve tried replacing the batteries while pressing home to reset it. I’ve unpaired and re-paired it. I’ve restarted the chromecast and I’ve also pulled the power from th...

ADAD by Community Member
  • 7 replies
  • 1 kudos

Home app has no Settings icon

After updating my Home app on Android to Version, the Settings gear is no longer there.I cannot reboot my Chromecast 2 from the app.They are on the same WiFi and I can cast to it. I have tried rebooting both manually to see of the Settings ...

IreneR by Community Member
  • 11 replies
  • 0 kudos

Pin lock at start

Hello, I would like to set up a pin at the start of Chromecast so our kids don't automatically have access to the TV. Is this a possibility? Thanks

prashah80 by Community Member
  • 1 replies
  • 1 kudos
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