cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Help Center

Forum Posts

Start a conversation

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 10975 Views
  • 0 replies
  • 8 kudos

Chromecast remote overheating

Hello. I bought a Chromecast last July (just 2 months ago) and it just stopped working and is overheatting. It gets really hot and do not response at all. I have done some of the suggestions that I read in other threads, like restarting it, restoring...

8-bit Option Disappeared

Hello Community,Last night I decided to tinker with the color formatting options on my Chromecast w/GTV -- just to see if I could perceive any difference.I have a Samsung 4K TV and the default color setting was 4:2:0 8-bit. I changed it to 4:2:0 10-b...

Unable to setup Chromecast on new WiFi

I am currently visiting family, and have brought my Chromecast to use in my room. I've brought it here many times before without issues. This time, however I have been unable to connect the device to the house's WiFi, as the Home app shows the device...

Set up Chromecast - now can't get cable shows

Yesterday my son set up Chromecast for our TV that also has AT&T U-Verse for cable. The Chromecast works beautifully but when I use the input button on the AT&T U-Verse remote to switch over to cable, I can't access either shows or my recordings. Any...

Full Remote unavailable… Remote in Google Home app on iPhone not working

Our remote for our tv no longer works, so the only way to control it is through the Google Home app on my iPhone. As of three days ago, this has stopped working and I get the error message “Full remote unavailable. Make sure your streaming device has...

Abzy by • Community Member
  • 6976 Views
  • 5 replies
  • 2 kudos

Casting not consistent

My older chromecast shave been dying, so I replaced two of them with chromecast+google tv’s. After setup/signing into everything, the google tv remote functionality works great. However, a house with two kids often means remotes are lost. So more oft...

Akcam by • Community Member
  • 713 Views
  • 10 replies
  • 0 kudos

Chromecast wont show up as available to stream

My chromecast shows up as online and available to connect in the Google home app, but sometimes it will not pop up in the drop down option on third party sites such as Netflix or YouTube, as available to stream. The device is not frozen, they are con...

Google TV remote dead! Cannot use Google TV!

My Google TV remote stopped working. Tried fresh batteries already. Nothing. It's light won't even turn on. Tried to reset the dongle and now I cannot use it. Tried adding to my Google Home app but it won't find it. I'm stuck. The dongle keeps asking...

MarceloBR by • Community Member
  • 227 Views
  • 3 replies
  • 0 kudos

Facebook doesn’t connect to chromecast

i can’t find the casting button to cast from Facebook to my google chrome… I’ve reset everything and it doesn’t appear.

Griss by • Community Member
  • 3362 Views
  • 8 replies
  • 1 kudos
Polls
Do you use automations or Routines in your smart home?
Show Choices
Hide Choices
to vote
Labels