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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10976 Views
  • 0 replies
  • 8 kudos

MAC address on uninstalled ChromeCast

Wireless provider is asking me for the MAC address of my ChromeCast since I am having issues with getting the wireless connection setup. How do I get the MAC address before ChromeCast is up and running?-Rip

Rip by Community Member
  • 327 Views
  • 4 replies
  • 0 kudos

Resolved! Freeview Play on Google TV (UK)

Hello - I have just bought the new Chromecast with Google TV HD (UK based) and trying to download the Freeview Play app, but am unable to find it, despite numerous articles saying this app is available for Google TV.This is the app I am referring to....

mrraphael by Community Member
  • 11902 Views
  • 6 replies
  • 2 kudos

Chromecast not working

Not working on the tv and tv is just black and no lading signal  

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Jem98 by Community Member
  • 424 Views
  • 4 replies
  • 0 kudos

About missing Hdmi-Cec options

When I don't use it background (for example, while playing games on the console), it turns off after half an hour to save energy, but it also turns off the TV. Isn't there a setting with different options like on android devices?

Hakanu by Community Member
  • 633 Views
  • 9 replies
  • 0 kudos

Chromecast 4K stuck on "setting up your TV"

Hi. We're replacing our regular Chromecast-with-Google-TV with the 4K version. Setup launched fine, but it's been over 45 minutes and the TV screen is still just saying "Setting up your TV." Neither the TV nor the Home app gave any errors, and the TV...

mark99k by Community Member
  • 4605 Views
  • 4 replies
  • 1 kudos

Expanded storage issue.

why did you make me type in a subject three different times before I could post this?I have a 64gb card that my Chromecast with Google TV recognizes. When I try to migrate apps over, I'm told there is not enough space on the 64gb card to move a 200MB...

Khawkins by Community Member
  • 1975 Views
  • 12 replies
  • 0 kudos

iPlayer stops every 10 minutes for screensaver

Is there any known reason why the BBC iPlayer app pauses streaming and shows the screensaver after 10 minutes? It's not after 9 minutes or 10.5 but 10 minutes exactly. This app is installed on the GCCwGTV rather than streaming from another device and...

BlueWhale by Community Member
  • 716 Views
  • 5 replies
  • 0 kudos

Resolved! ChromecastHD unknown sources

There is no security $ restrictions options on the menu. How do you enable install from unknown sources for my device

Hanad by Community Member
  • 23033 Views
  • 118 replies
  • 0 kudos

Picture Pixelated

For some reason my screen is all pixelated from streaming any app through the Chromecast. But if I switch to my gaming console the screen is fine. Two of the images show the pixelization and the other is the gaming cosole image. Any possibility of wh...

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Kevin72 by Community Member
  • 376 Views
  • 5 replies
  • 0 kudos
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