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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10996 Views
  • 0 replies
  • 8 kudos

Picture Pixelated

For some reason my screen is all pixelated from streaming any app through the Chromecast. But if I switch to my gaming console the screen is fine. Two of the images show the pixelization and the other is the gaming cosole image. Any possibility of wh...

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Kevin72 by Community Member
  • 376 Views
  • 5 replies
  • 0 kudos

Resolved! No "audio" option

I've searched the other threads and found no good solution. When I tap options, there is no "audio" option. I'm in the US, and have a Pixel 6. I want to connect my Bluetooth speakers, but there's literally no audio option so the instructions are usel...

TheDeulen by Community Member
  • 268 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast aspect ratio

I've recently purchased a chromecast & I need to know how to change the aspect ratio so I can fill the entire screen. I don't have Google tv but I do stream my cable. Any tips?

Help with Chromecast setup

I moved my TV to my office. I have a different network there. So I went in to set up the new network and it was giving me problems. So I deleted it from my home program. Then I went to reinstall. It gets to the point where is connected and ask what r...

Resolved! Laptop will not cast to chromecast but everything else will

Hello,Only my laptop CAN'T cast to my Chromecast. My phone and other people's laptops can. I also went to someone else's house and connected to their Wifi, and everything but my laptop can cast.I have tried downloading Google Canary, but it could not...

Johner10 by Community Member
  • 1456 Views
  • 14 replies
  • 0 kudos

Getting rid of closed captioning

How do I get rid of closed captioning?? I have tried both rebooting and a factory reset. Neither worked to solve my issue.

Google home and android TV

I’m sure the answer is no but I want tobe certain. I have an android TV setup to my home theater. TV is new -home theatre is not. ( can only connect to internet via Ethernet). I also have first generation Google minis set up up around the house. (As ...

meglmt by Community Member
  • 429 Views
  • 6 replies
  • 0 kudos

This item is not available in your country

Hi, I am having issues downloading a local streaming app e.g. 7plus, 10play etc. I keep getting a message saying, "This item is not available in your country." - I’ve been living in Australia for the past 5 years. Purchased the Chromecast yesterday w...

Becs163 by Community Member
  • 1978 Views
  • 17 replies
  • 1 kudos

Problems with Chromecast Set Up

Hi, Just bought a Chromecast (3rd Gen). I couldn't find stock locally so bought one from everyone's favourite auction site. A Bad mistake! When I try to set it up I get a message "This Chromecast was made for a different country, it is not compatible...

peterc1 by Community Member
  • 294 Views
  • 4 replies
  • 0 kudos
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