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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

davidking by Platinum Product Expert
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Resolved! Dolby Atmos not working with Google Chromecast

Hello,I have a Samsung UE55tu7020kxxu TV, a Sierra Plus Dolby Atmos Soundbar with Subwoofer and a Google Chromecast 3rd Generation.I have connected tried connecting my Chromecast directly to my TV as well as connecting it to my soundbar. I have my TV...

Resolved! How To Use Zwift With

Hi there, I'm a beginner which means I don't know much about Chromecast. I love cycling, but due busy routine and also bad weather sometimes, I couldn't able to do cycling. Thanks to my best friend, who suggests me to use zwift with Chromecast.kindly...

Hamzee by Community Member
  • 572 Views
  • 5 replies
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casting from youtube

When casting from youtube with ios on my Mac i can get sound only with NO PICTUREOr picture ONLY with NO SOUNDAny ideas on how to fix this problem?

raystrat by Community Member
  • 179 Views
  • 4 replies
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Using Chromecast 3rd gen. with no internet connection

Hello everyone. I purchased a chromecast to use at our cottage which has no internet connection. I setup the chromecast at home with an active internet connection but when I take the router to the cottage and set everything up I cannot cast. My table...

Chromecast unable to play Amazon Prime

Video does not appear from Prime on my android to the TV via Chromecast, it gives audio only.It does display the rating logo at the top of the screen and you can hear audio but no video. All software is up to date so is this some kind of licence or c...

Stewart38 by Community Member
  • 206 Views
  • 5 replies
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Route audio output to headphones via Xbox or Stadia controller

Hi!First of all: Chromecast with Google TV is awesome, so thank you for that!The only frustrating thing is that I was not able to switch to headphones thru my game controller…Indeed, Chromecast does not seem to redirect the audio to that jack audio o...

Chromecast with Google TV distorted sound

Hi,I have been using the device for about 6 months and it was perfectly OK. However about a week ago the sound started to distort and now it is not enjoyable at all.The setup is the same as before, I am using the device attached to a 25W wall plug co...

JK74 by Community Member
  • 233 Views
  • 4 replies
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Resolved! Chromecast

On my smart TV I can watch streaming programs in two modes: first, through the built-in application, say, Prime-TV or Netflix; second, through the Prime-TV and Chromecast apps on my smartphone. The thing is that in all programs the picture on the scr...

Zuriel by Community Member
  • 379 Views
  • 4 replies
  • 0 kudos
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