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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

davidking by Platinum Product Expert
  • 0 replies
  • 6 kudos

Resolved! Chromecast not available

Help! I got new wifi, have had to go through everything suggested to connect my chromecast again, including factory reset, called bt and went through all options with them too. Finally same WiFi name etc has allowed it to connect and set up again suc...

Pixie1201 by Community Member
  • 6 replies
  • 1 kudos

Resolved! Connect Chromcast correctly with an IPAD

To whom it may concern,I have issues cast ing video from my Ipad. I set up theb chrome cast and it works apparently fine with other computer/smartphone. However with the Ipad I can not cast video. I installed google home on it and I can connect to th...

problem with Chromecast (exits to wallpaper screen after casting)

My Chromecast Gen 3 has this issue that anytime I cast from my phone (or through the Chrome browser) it doesn't work the first time around, shows me the casting screen (Youtube, Netflix etc.) and then boots back to the ambient stand-by screen. But th...

ginozump by Community Member
  • 4 replies
  • 0 kudos

Chromecast With Google TV major update

Hello everyone,I bought the Google Chromecast with Google TV in November 2020, very happy with it apart from a bug with the wifi that has never been fixed (in case of a power outage, once restarted the wifi doesn't work and the Chromecast needs anoth...

latilou85 by Community Member
  • 4 replies
  • 1 kudos

Vizio tv showing only google photos

My vizio tv with smartcast has now decided to only show google pictures. It said trouble casting and gave a vizio smartcast code of 1169

Malicorn by Community Member
  • 2 replies
  • 0 kudos

No sound from Chromecast

Hello! I plugged my Chromecast to my Samsung smart TV and was unable to make it produce any sound. It works just fine with my LG and other samsung smarts, but not this one. I tried both HDMI ports, and none worked. Do you have any idea of how I can m...

Rochis86 by Community Member
  • 5 replies
  • 0 kudos


I can't get my Chromecast to communicate with my phone it says something about the Wi-Fi but the Wi-Fi is working

Petry by Community Member
  • 4 replies
  • 0 kudos

Resolved! Restarting over and over

I have installed all the apps on the Chromecast and just go to the apps like Paramount+, Netflix, and Peacock and have logged into each of these apps so I can just watch with the remote. However, when casting these last couple of days the screen goes...

Jayhawk81 by Community Member
  • 8 replies
  • 0 kudos

Can't sign in to Chromecast with Google Account

Hi,I have used my chromecast with google TV without issues along with nest displays and multiple nest speakers for over a year. About a month ago all devices stopped working. I've changed my router from Huawei CPE Pro 5G to ZTE MC801A but it didn't h...

BongonCat by Community Member
  • 3 replies
  • 0 kudos
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