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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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Chromecast Device Shutting Down after casting from Google Chromebox

I have the newest Chromecast HDMI device (puck). It recently started shutting off during Google Slides cast to my tv.I'm casting wirelessly at 2.4G from a Google Chromebox with the latest ChromeOS ver. 120.3.6099.203 64bitUsualy within a few minutes ...

SMASHCCAT by Community Member
  • 87 Views
  • 1 replies
  • 0 kudos

Samsung TV doesn’t switch on after Chromecast TV set up

Hello, I have a Samsung Tv and I have recently bought the Chromecast 2nd gen. I was doing the set up on the TV itself when, during the update of the system for the Chromecast, the tv shut down (not even in rest mode, no red dot on the frame of he TV)...

Cahelial by Community Member
  • 149 Views
  • 1 replies
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VLC media players keeps freezing

Hi,I just got a Chromecast and installed VLC. We have a server with our media on it, when I try to watch something it plays for a bit and then freezes. I don't have this problem when I use VLC on my tablet or phone.

JulesM by Community Member
  • 213 Views
  • 1 replies
  • 0 kudos

Chromecast won't accept wifi password

My chromecast was working beautifully until I changed routers and now when I try to connect it to the new router I keep getting the error message that the wifi password is incorrect, which it isn't (I've doulechecked it). I have reset the chromecast,...

Ms_Maudie by Community Member
  • 155 Views
  • 4 replies
  • 0 kudos

Chromecast with Google TV (4K) Forwarding & Rewind

Chromecast no longer fast forwards or rewinds TV correctly. Old behavior was Google speakers/Assistant would FF/rewind TV x minutes/seconds. New behavior is FF/rewind command causes TV to restart from the beginning of the broadcast. Factory resetting...

chml17l by Community Member
  • 265 Views
  • 5 replies
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How to use chromecast on 5ghz lower channels

Hello guys please help me. I just bought a Chromecast, because i need it to connect to internet thru Samsung Galaxy S23 Ultra hotspot 5ghz. Problem is, Chromecast cant see its 5ghz. I CANT use 2.4, i bought Chromecast exactly because i knew it suppor...

Spacial Audio Support for Google TV

Hello,I have a pair of Bose Quiet Comfort Ultra earbuds. They have the ability to process spatial audio sources. Many streaming services like Netflix and Disney, etc have this encoded in many of their titles. While the sound is amazing, while listing...

cecalajj by Community Member
  • 229 Views
  • 1 replies
  • 0 kudos

Playing Youtube from android to Chromecast Requires Constant Restart

The last few months, every time I start Chromecast from the YouTube app, I can not add a song to playlist or que, or start a new video without first stopping the Chromecast and then starting it again. I'm using a Samsung S23 with latest software.Any ...

How can I remove a Local Device?

How can I remove a local device? Whenever I turn on the TV and use Google TV, the remote shows up on every member of my family's phones. There is no option to delete it. I never added it, so why is it there?

Chromecast remote

Hi! I took the Chromecast from my parents house and have been trying to get it to connect to my tv. The remote won’t turn on and I can’t seem to factory reset without the remote. Is there a way to do this or am I SOL?Thank you!

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