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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10976 Views
  • 0 replies
  • 8 kudos

Resolved! Authorise Chromecast via app without password

I have a really long Google password with special characters, capital letters and numbers, like it should be for a good secure password.But enetering the password into Chromecast via the remote is a real pain. You cannot even see what you're typing! ...

broman by Community Member
  • 926 Views
  • 7 replies
  • 2 kudos

Resolved! Casting question

We are having some issues at our school building where casts seem to be going from one chromebook to multiple chromecast devices at the same time. I'm trying to track it down, but I thought I would post in here as well in case someone has had similar...

Screenshot 2022-09-07 8.58.08 AM.png Screenshot 2022-09-07 9.03.48 AM.png
jhubb546 by Community Member
  • 651 Views
  • 8 replies
  • 0 kudos

reboot chromecast 2nd gen

My chromecast was working perfectly well until I turned it off for several months. Meanwhile I have changed my Bt router. I have tried to reconnect but it says cannot communicate with chromecast, and I notice that it is trying to connect to the old r...

Geetee by Community Member
  • 547 Views
  • 8 replies
  • 0 kudos

Chromecast with google tv cannot connect to 5 ghz.

I have a chromecast with google tv that's connected to my living room tv. I CAN connect the device via 2.4 ghz but I cannot connect via 5.The router in question is a Asus RT-AC86U with the latest firmware (the chromecast also has the latest firmware....

annelid68 by Community Member
  • 358 Views
  • 1 replies
  • 0 kudos

TV with chromecast built-in won't be added as a device

My TV with Chromecast TV built-in is visible on the Google Home App under "Other Cast Devices", but I can not manage it like other connected devices, for example I cannot move it to a specific room.Also it disappears if I'm not using the Home App con...

Screenshot_20220907-001014_Home.jpg Screenshot_20220907-001028_Home.jpg
RodMtl by Community Member
  • 347 Views
  • 3 replies
  • 0 kudos

Chromecast home screen

Hey, I have been using my chromecast for a good few years now with no issue. Tonight the home screen photo was flickering and was not a full picture. I cast a tv show from Amazon Video and, although it took about 5 seconds to settle, played perfectly...

ShazzaP by Community Member
  • 223 Views
  • 3 replies
  • 0 kudos

Chromecast's broken volume issue

So for whatever reason, my Chromecast needs to randomly restart every day and disconnect me from the show I'm watching. Idk what needs to be updated every single day, but whatever. As of a few days ago, whenever it restarts it comes back on with a MU...

socksy420 by Community Member
  • 333 Views
  • 4 replies
  • 0 kudos

Chromecast will not stream Prime Video or Disney Plus

In the last couple of weeks I have suddenly been unable to cast either Prime Video or Disney Plus shows. It's a new problem...both apps worked fine until recently. I have about 350MB download speeds on the Chromecast so know that is not the issue, an...

croutonboy by Community Member
  • 1778 Views
  • 4 replies
  • 1 kudos

unable to get live TV on chromcast with you tube tv

Have been using chromcast with you tube tv for months. Just today can't get live tv to play. Recorded shows seem to play fine. Have tried turning off and back on several times. Wifi is working fine. No power outages. Any help is welcomed. thanks

rjay by Community Member
  • 287 Views
  • 4 replies
  • 0 kudos

Chrome cast 1st Gen second hand

I bought a used Chromecast and I plugged it into my TV, the first thing that pops up is what I’m assuming is the old owner’s wifi network. It says “reconnect me" and lists the old Wi-Fi title and such, there is a 4 digit code on the screen. I went in...

Miranda1 by Community Member
  • 560 Views
  • 4 replies
  • 0 kudos
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