cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Help Center

Forum Posts

Start a conversation

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11011 Views
  • 0 replies
  • 8 kudos

unable to get live TV on chromcast with you tube tv

Have been using chromcast with you tube tv for months. Just today can't get live tv to play. Recorded shows seem to play fine. Have tried turning off and back on several times. Wifi is working fine. No power outages. Any help is welcomed. thanks

rjay by • Community Member
  • 288 Views
  • 4 replies
  • 0 kudos

Chrome cast 1st Gen second hand

I bought a used Chromecast and I plugged it into my TV, the first thing that pops up is what I’m assuming is the old owner’s wifi network. It says “reconnect me" and lists the old Wi-Fi title and such, there is a 4 digit code on the screen. I went in...

Miranda1 by • Community Member
  • 562 Views
  • 4 replies
  • 0 kudos

Chromecast doesn't cast from Google Photos

Since last week, Iam unable to cast Google Photos (Images/Videos) via Chromecast, but others in my house can do the same. I have reinstalled Google Home App, Reset Chromecast etc. and still didn't help. If I select an image from Google Photos, it cas...

jrenjithk by • Community Member
  • 427 Views
  • 3 replies
  • 0 kudos

Chromecast keeps crashing

I have two Chromecasts, one brand new, the other about two years old. I've been having issues with the first Chromecast crashing after streaming video for about 20 minutes. I have it plugged into its own power source, Chrome and Chomecast software ar...

kkahng by • Community Member
  • 1416 Views
  • 11 replies
  • 0 kudos

Chromecast can't see the network

Chromecast tried to connect to the internet repeatedly. Everythibg ekse coukd use wifi to connect to the internet, except chromecast. Pushed reset on chronecast and then it was gone.Tried to setup chromecast, and I was asked to activate it because it...

No chromecase after power outage

After power outage I have rebooted V3 chromecast device. Both devices on same network. Tried second network. Tried various websites. Tried various fixes listed in blog. Unplugged V3 device, rebooted PC. Light is lit on both remote and V3 device. Can'...

How to add a personal VPN on Android TV

Hello everyone,I recently created my own VPN server on my modem. I can easily access it from my Android phone by typing the adress, login and password in the menu connexions -> more -> vpn. But I can't find this menu in my chromecast's settings. So i...

Disconnected Device Error

Setting up my new chromecast and get all the way through and it tells me I have a disconnected device. I followed the troubleshooting steps on another persons thread who had the same issues. However when I try to click on settings under the device to...

Aly93 by • Community Member
  • 286 Views
  • 3 replies
  • 0 kudos

Does chrome cast work in Mexico?

Hi I’m having a problem with setting up chrome cast in Mexico and I’m wondering if the reason why it’s not working is because it’s not compatible in the country?

GamingBug by • Community Member
  • 818 Views
  • 4 replies
  • 0 kudos

Can’t communicate with iPhone

I have had my chrome cast set up for years and the other day it disconnect. When I tried to reconnect I kept getting the message error “can not communicate with iPhone” etc I have tried every solution to fix it but it hasn’t workedI’ve hard reset the...

Polls
Do you use automations or Routines in your smart home?
Show Choices
Hide Choices
to vote
Labels