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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10373 Views
  • 0 replies
  • 8 kudos

Chromecast 3rd Generation Upgrade to Chromecast with Google TV

The majority of my applications (ie. YouTube, Netflix, Disney Plus, Foxtel Go etc.) stream with decent quality to my 3rd Gen Chromecast (for the most part) yet Optus Sport has huge quality issues. I find that if I watch Optus Sport on the WIFI networ...

TristanB by Community Member
  • 1627 Views
  • 7 replies
  • 0 kudos

Voice Remote Wont Connect to Chromecast

Hi All, I bought a new Google Voice Remote tso that I can have 2 remotes set up to my Chromecast with Google TV. I have gone through the process of trying to get the remote to connect to the Chromecast, but it wont connect. I hold down the Back and H...

Potzki by Community Member
  • 465 Views
  • 7 replies
  • 0 kudos

Resolved! Chromecast constantly has to be reset

The 'Web Browser' label isn't really accurate but nothing else was appropriate. I have Google Fiber and a Google modem/router and 3 2nd Gen Chromecasts in my small (1500 sqft) home. Two of the Chromecasts work fine, connecting to YouTube TV and allow...

STSlocum by Community Member
  • 480 Views
  • 4 replies
  • 0 kudos

Resolved! Cannot communicate with Chromecast

I'm getting the message "Cannot Communicate with Chromecast" when doing the final part of the set up after a factory reset.It initially our Chromecast couldn't see the network. We reset the router, then factory reset the chromecast and went through t...

Paul1966 by Community Member
  • 529 Views
  • 4 replies
  • 0 kudos

Return to Home Screen When Trying to Connect to USB Hub Storage

I'm having the exact same issue as described in this post: Chromecast with Google TV July update seems to hav... - Google Nest CommunityI could previously access the storage using a higher power supply (at least 60 watts), which I am still using, so ...

pracom by Community Member
  • 217 Views
  • 3 replies
  • 0 kudos

Chromecast tv kicks me out

Everytime I cast from my android phone to my TV. It will go okay for a few minutes then it will saying loading. Afterwards it kicks me to a help screen and says something went wrong try again or cast something new. So I try again and try to cast some...

Asutton by Community Member
  • 247 Views
  • 3 replies
  • 0 kudos

No video with chromecast

Have audio on TV but no picture. Works good selecting amps looking at pictures etc but when I try to watch videos there is sound but no picture

Ronandtad by Community Member
  • 405 Views
  • 3 replies
  • 0 kudos

Remote app buttons

Newest update. When Chromecast has been inactive for some time the YouTube button on remote only wakes device and doesn't actually launch YouTube app as expected

BIGfin86 by Community Member
  • 338 Views
  • 4 replies
  • 0 kudos

Need help

But it's all  connected to the same wifi everything is working but being able to watch Netflix or paramount+ 

image.jpg 9B5B9691-EBD6-462B-AC4F-765A653A174A.png
Tiseppi by Community Member
  • 276 Views
  • 3 replies
  • 0 kudos
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