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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 10997 Views
  • 0 replies
  • 8 kudos

Chromecast 2nd generation

I just moved to a new apartment who has community solutions WiFi so they use your Mac number to add everything to their system. However when I moved in my Chromecast wouldn’t connect even after giving them my Mac ID. I’m looking to see if anyone else...

Amy40 by • Community Member
  • 443 Views
  • 6 replies
  • 0 kudos

Chromecast (1st Gen) won't connect or activate on a Google Pixel.

TLDR: 1st Gen Chromecast, don't use a Google Pixel to set it up, use any other mobile device and the Google Home app. I used an iPad.This is more of an FYI in case anyone else has this same issue. I have the top of the line, very expensive Google Pix...

Kirk-501 by • Community Member
  • 778 Views
  • 2 replies
  • 0 kudos

Chromecast sound control

Chromecast works with all channels buts I cannot change sound to high or lower. Do I need to do something in settings?

joanng by • Community Member
  • 211 Views
  • 3 replies
  • 0 kudos

Change of Network? Home app not setting up new room on Chromecast?

I spent an entire night for a solution to the 'cannot communicate with Chromecast' issue after we changed our WiFi,I could not cast from my devices to my smart TV which had been working just fine before the change.There were no solutions online for r...

Paulette by • Community Member
  • 466 Views
  • 4 replies
  • 0 kudos

Chrome cast not connecting to new wi fi

I have gone round in circles and tried all the advice. The only thing which is now suggested is that I perform a factory re set, however I don’t think this will work as I want to connect to a new wi fi . Am I right in thinking this don’t work ?

RayUk by • Community Member
  • 300 Views
  • 4 replies
  • 0 kudos

Disney plus will not play any video when bluetooth headphones connected

I can't for some reason play any video on disney plus app and comes with the something went wrong error, the moment I disconnect the Bluetooth headphones I can watch what ever I want, this issue does not happen on the LG TV disney app, and it never h...

Omeroz by • Community Member
  • 2423 Views
  • 5 replies
  • 3 kudos

Having to hit cast twice

Hi,Ive used Chromecasts for years but have found that with the Google TV dongle I frequently have to hit "cast" twice in order to get my show to play. This is especially true when the TV is off and I'm using the "cast" function to both turn it on and...

Jambo04 by • Community Member
  • 2670 Views
  • 28 replies
  • 4 kudos

Chromecast remote won't pair.

Tried various tips found online but I've given up. This maybe because I'm a newbie. I've always used Roku, on which you can install multiple apps easily and the remote works straight out of the box. Seems like all you can do with a Chromecast is cast...

benware by • Community Member
  • 387 Views
  • 4 replies
  • 0 kudos
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