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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11022 Views
  • 0 replies
  • 8 kudos

Having to hit cast twice

Hi,Ive used Chromecasts for years but have found that with the Google TV dongle I frequently have to hit "cast" twice in order to get my show to play. This is especially true when the TV is off and I'm using the "cast" function to both turn it on and...

Jambo04 by • Community Member
  • 2674 Views
  • 28 replies
  • 4 kudos

Chromecast remote won't pair.

Tried various tips found online but I've given up. This maybe because I'm a newbie. I've always used Roku, on which you can install multiple apps easily and the remote works straight out of the box. Seems like all you can do with a Chromecast is cast...

benware by • Community Member
  • 389 Views
  • 4 replies
  • 0 kudos

Chromecast not loading Amazon prime and Disney plus long load times

Been using chromecast for years great no issues. Setup and worked well with all apps. Amazon, Netflix, Spotify, Disney plus. Recently Chromecast hasn't been able to connect with prime video and Disney plus app. Netflix and YouTube works fine. Prime v...

old chromecasts don't work with new routers?

the chromecasts i have are for the most part 3rd gen however as of writing, i don't know if maybe one of them is 2nd gen.. but probably not. none of them have google TV built in. once i tried to upgrade to a mesh wifi router system and the chromecast...

Chromecast Audio?

Is google ever going to make Chromecast audio dongle again? I feel like these are great for bringing back to life old speakers that sound great. This would be a great way to reduce waste as you could use speaker that are already around instead of hav...

DCR77 by • Community Member
  • 599 Views
  • 4 replies
  • 2 kudos

Non-standard power supply error

Hi there,My Chromecast Ultra comes up with the warning that it won't stream 4k because of a 'non-standard power supply'. I'm using the out-of-the-box power supply. If I unplug and re-plug the power supply it will work for a short time but go back to ...

vontonks by • Community Member
  • 459 Views
  • 4 replies
  • 1 kudos

Resolved! Chromecast repeatingly pressing enter

Dear all, Since a few days there seems to be a problem with my chromecast with google tv. When I start streaming a series, no matter what streaming service, at random points the chromecast start behaving like I'm pressing the enter button of the goog...

YouTube videos suddenly are fuzzy

Last several days when casting YouTube videos from Android phone to Chromecast on my TV, the videos have become extremely fuzzy or degraded. They sometimes clear up after 5 minutes. They also disconnect and become controlled by Google Home, but YouTu...

Mark97525 by • Community Member
  • 484 Views
  • 7 replies
  • 0 kudos
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