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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

davidking by Platinum Product Expert
  • 0 replies
  • 6 kudos

Disney+ does not stream on chromecast

So I have a chromecast with Google TV that we use with ethernet connection. The disney+ app will not load, just comes up with an error code. I can however, cast disney+ from my browser on laptop to chromecast and it will continue to stream fine, even...

lbelle by Community Member
  • 14 replies
  • 0 kudos

Resolved! Can't connect to wi-fi

I had previously set up my chromecast with nil issues however late last year I had switched off my TV and chromecast for a couple of months. A month ago I tried to reconnect it to my tv however I keep getting a "Cant connect to wifi" message, I have ...

mel1976 by Community Member
  • 4 replies
  • 1 kudos

Resolved! Chromecast with google tv remote control issue

My chromecast with google tv's remote control stopped working yesterday after normal usage. Its never been dropped nor hit, but just all of a sudden, the next day, stopped working. Ive changed the batteries and found that the remote would warm up to ...

Antson by Community Member
  • 3 replies
  • 0 kudos

Chromecast rebooting daily

Please read fully before replying.What would be able to cause a Chromecast to reboot daily ?It does not happen at the same time every day but it does happen daily.And here's where it get's weird.This is my master bedroom Chromecast and I have replace...

Zordrack by Community Member
  • 65 replies
  • 4 kudos

Chromecast won't stay working

Me and my family have been using a chromecast for years and lately it has been acting very buggy, it will have problems streaming and can even not be an option for casting. Our other chrome cast works just fine. We've tried resetting the wifi to no i...


I'm using only my data from my phone, so I've set up hotspot for another phone and to ask Chromecast to locate the first phone via hotspot. Chromecast finds the first phone buy won't connect?

Chrome cast

My chrome cast keeps saying low power or no power but it is plugged it. We have tried all the solutions on their website and nothing works, please help!

Caden by Community Member
  • 4 replies
  • 0 kudos

Chromecast with Google TV Remote problem

Remote not able to power Sony receiver on and off anymore. Used to work great until yesterday. Went through resetting the remote and still won't do power, does volume however.

rdweiler by Community Member
  • 7 replies
  • 0 kudos
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